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dhqtbluhp's avatar
dhqtbluhp
New Contributor
2 years ago

using the Mac OS 15 app wont load

It just says caant load. 1Password Version: Not Provided Extension Version: Not Provided OS Version: 15.0 Browser: Safari
betas
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello dhqtbluhp! 👋

Thank you for reporting the issue! macOS 15 is a very early beta but the team is definitely interested in looking into issues so that we can get them resolved before the stable release later this year.

So that I can better understand that situation can you tell me the following:

  1. What version of 1Password for Mac are you using on your device?
  2. How are you opening 1Password? Using Quick Access? Or double-clicking on 1Password from the Applications folder?
  3. Can you post a screenshot of the error that you're seeing?

I look forward to hearing from you.

-Dave