Forum Discussion

Thomas's avatar
Thomas
Occasional Contributor
3 years ago

Weird Browser Unlock Bug

Since a while I am discovering a weird behaviour of 1Password for Mac with Safari AND Chrome: When I return to the computer, often after a screensaver lock, 1Password in the Browser is locked and ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey Thomas,

I'm sorry for the trouble you are having, the behaviour does sound strange.

I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to recreate the issue and then send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!