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Former Member's avatar
Former Member
4 years ago

When I try to use a creditcard they do not auto fill or pop up. Why not?

passwords seem to auto fill, but credit cards do not and no options pop up. I have to open 1password and cut and paste. This does not work very well especially on an iphone 1Password Version: ...
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ag_chantelle's avatar
ag_chantelle
Icon for 1Password Team rank1Password Team
4 years ago

@SDeeds

I'd like to start by understanding a bit more about what you're experiencing. Let's look at your Mac first:

  • How did you initially create the Credit Card items in your vault - did you manually create them in the app, or through a payment form in your browser?
  • Is this happening in all your browsers, or is it isolated to a specific one?
  • Does your Credit Card item show on this test form?

Whatever detail you can provide, around those questions or beyond them, will help us understand the nature of the issue you're seeing.

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I try to use a creditcard they do not auto fill or pop up. Why not?","id":"message:83241","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:83241","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:83241"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:83241"},"body@stripHtml({\"truncateLength\":200})":" passwords seem to auto fill, but credit cards do not and no options pop up. I have to open 1password and cut and paste. This does not work very well especially on an iphone \n\n \n\n 1Password Version: ...","body@stringLength":"452","rawBody":"

passwords seem to auto fill, but credit cards do not and no options pop up. I have to open 1password and cut and paste. This does not work very well especially on an iphone

\n\n
\n\n

1Password Version: 1Password 7 Version 7.9
\nExtension Version: Not Provided
\nOS Version: macOS 11.5.2 and Iphone 8 (14.7.1)
\nReferrer: forum-search:credit cards

\n","kudosSumWeight":0,"postTime":"2021-10-27T16:45:25.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:83241_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":234},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

passwords seem to auto fill, but credit cards do not and no options pop up. I have to open 1password and cut and paste. This does not work very well especially on an iphone

\n\n
\n\n

1Password Version: 1Password 7 Version 7.9
\nExtension Version: Not Provided
\nOS Version: macOS 11.5.2 and Iphone 8 (14.7.1)
\nReferrer: forum-search:https://1password.community/search?Search=credit%20cards

"},"Conversation:conversation:83241":{"__typename":"Conversation","id":"conversation:83241","solved":false,"topic":{"__ref":"ForumTopicMessage:message:83241"},"lastPostingActivityTime":"2021-10-28T15:50:02.000-07:00","lastPostTime":"2021-10-28T15:50:02.000-07:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:83241":{"__typename":"ModerationData","id":"moderation_data:83241","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:83241_1":{"__typename":"Revision","id":"revision:83241_1","lastEditTime":"2021-10-27T16:45:25.000-07:00"},"ForumReplyMessage:message:83245":{"__typename":"ForumReplyMessage","id":"message:83245","conversation":{"__ref":"Conversation:conversation:83241"},"author":{"__ref":"User:user:16894"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:83241/message:83245","revisionNum":1,"uid":83245,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: When I try to use a creditcard they do not auto fill or pop up. Why not?","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:83245"},"parent":{"__ref":"ForumTopicMessage:message:83241"},"body":"

@SDeeds

\n\n

I'd like to start by understanding a bit more about what you're experiencing. Let's look at your Mac first:

\n\n\n\n

Whatever detail you can provide, around those questions or beyond them, will help us understand the nature of the issue you're seeing.

","body@stringLength":"691","rawBody":"

@SDeeds

\n\n

I'd like to start by understanding a bit more about what you're experiencing. Let's look at your Mac first:

\n\n\n\n

Whatever detail you can provide, around those questions or beyond them, will help us understand the nature of the issue you're seeing.

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