Forum Discussion

bobkoh's avatar
bobkoh
Occasional Contributor
3 years ago

Why does 1P opens a new browser tab prompting login...

...immediately upon successful login to the Edge browser extension? How do I stop this unnecessary tab from opening? It doesn't serve any purpose, other than having to close this tab every time! ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey bobkoh,

I'm sorry for the ongoing trouble.

I think at this point it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!