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bobkoh's avatar
bobkoh
Occasional Contributor
3 years ago

Why does 1P opens a new browser tab prompting login...

...immediately upon successful login to the Edge browser extension? How do I stop this unnecessary tab from opening? It doesn't serve any purpose, other than having to close this tab every time!

1Password Version: Not Provided
Extension Version: 2.8.0
OS Version: Windows 10
Browser:_ Edge
Referrer: forum-search:https://1password.community/search?Search=Why%20does%201P%20opens%20a%20new%20browser%20tab%20prompting%20login%2C%20after%20logging%20in%20to%20the%20Edge%20extension%3F

browser extension

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  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi bobkoh,

    Thank you for getting back to me, that's always the way!

    Please don't hesitate to let us know if you run into any further issues.

  • bobkoh's avatar
    bobkoh
    Occasional Contributor
    3 years ago

    It's so weird that the behaviour stopped shortly after my post!

    I wish I had taken screen-shots, and no, it did not have any error messages -- simply a page prompting for password as if I haven't logged in.

    Nevertheless, it doesn't occur anymore. I appreciate your response!

    Thank you,
    Bob

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey bobkoh,

    I'm sorry for the trouble, can you provide me with some more detail on the behaviour you are seeing?

    Does the new tab have any kind of error message at all? Can you provide me with the link you are taken to or a screenshot of the page?

    Any information would be really helpful.