Forum Discussion

MikeTheCanuck's avatar
MikeTheCanuck
Occasional Contributor
3 years ago

why does it feel like I have to retype the keyboard shortcut twice

I grew up on 1Password's pre-v8 experience where I hit [Cmd]-\ once, I unlock the password vault, and the matching creds were automatically filled into the browser fields. Super-speedy responsiveness...
browser extension
Former Member's avatar
Former Member
3 years ago

Hey MikeTheCanuck, if you have just one login for the website, then you only need to invoke cmd+\ once to fill. Here's an example of how it works: https://share.cleanshot.com/185p01vB

If you have more than one login for a website, you would have to select the login after invoking cmd+. Here's an example of how that works: https://share.cleanshot.com/LRLgqq6d

In my videos, I'm using Safari but the experience should be the same in all browsers that we officially support (Brave included). In fact, it should fill faster in those other browsers.

If your experience is different from that in my videos, then I'd like to ask a few questions:

  1. It's been about 2 weeks since you wrote in (sorry for the delay in replying).
  2. Have you noticed a change in the behavior?
  3. Are you still on 1Password 8.9.11?
  4. Does the issue happen when filling websites that have just one login or multiple logins?
  5. Do you have any extensions installed in Brave? (We can check on the other browsers later.)
  6. Do you use an anti-virus or anti-malware program on your computer?
  7. Do you use a proxy or VPN?

Let us know how things are going! Talk to you again soon.