Forum Discussion

PasswordSchmassword's avatar
PasswordSchmassword
Occasional Contributor
2 years ago

Why doesn't 1PW often fail to offer to update or create new PW?

Please see example screenshot below. I wanted to update my password, so I enter the existing one and then let 1PW generate a secure new one. I hit submit.......and as is so often the case 1PW doesn't...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello PasswordSchmassword! 👋

I'm sorry that 1Password isn't offering to save your login on certain pages. So that I can investigate this further, are you able to provide the website address of the page in your screenshot?

Can you also tell me what browser you're using? I look forward to hearing from you. 🙂

-Dave