Forum Discussion

Former Member's avatar
Former Member
3 years ago

why is 1Password Safari extension not working?

I am running MacOS 11.6.8 (20G730). Safari has recently been updated to version 15.6 (16613.3.9.1.7, 16613). My 1Password has recently been updated to version 7.9.6. The 1Password Safari extension is...
browser extension
Former Member's avatar
Former Member
3 years ago

Hi Jack.P_1P:

Thanks for your reply. I created the diagnostic report and sent it to mailto:Support+forum@1password.com last night, but haven't yet received a reply from the bot. Before finding this forum yesterday, I had already emailed support and the bot created this case number: CLN-14558-274. Perhaps my second email that contained the diagnostic was merged with the first request.

Let me know if you'd like me to resend the diagnostic report somewhere else.

Chris