Forum Discussion

jazzman's avatar
jazzman
Super Contributor
4 years ago

Why will my username and password not load on a particular website?

I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I...
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Former Member's avatar
Former Member
4 years ago

jazzman:

Thank you! I was able to fill both username and password on the login form using these instructions:

https://support.1password.com/save-login-manually/

Can you give that a try and see if it works for you too?

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will my username and password not load on a particular website?","id":"message:99076","revisionNum":1,"repliesCount":27,"author":{"__ref":"User:user:15124"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:99076"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:99076"},"body@stripHtml({\"truncateLength\":200})":" I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I...","body@stringLength":"470","rawBody":"

I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I have to copy and paste the username and pw on this one to log in. How can I correct this so the username and pw will load correctly?

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: 7.9.2
\nOS Version: macOS 10.15.7

\n","kudosSumWeight":0,"postTime":"2021-12-28T14:26:09.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:99076_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":589},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I have to copy and paste the username and pw on this one to log in. How can I correct this so the username and pw will load correctly?

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: 7.9.2
\nOS Version: macOS 10.15.7

"},"Conversation:conversation:99076":{"__typename":"Conversation","id":"conversation:99076","solved":false,"topic":{"__ref":"ForumTopicMessage:message:99076"},"lastPostingActivityTime":"2022-01-12T06:30:55.000-08:00","lastPostTime":"2022-01-12T06:30:55.000-08:00","unreadReplyCount":27,"isSubscribed":false},"ModerationData:moderation_data:99076":{"__typename":"ModerationData","id":"moderation_data:99076","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:99076_1":{"__typename":"Revision","id":"revision:99076_1","lastEditTime":"2021-12-28T14:26:09.000-08:00"},"ForumReplyMessage:message:99079":{"__typename":"ForumReplyMessage","id":"message:99079","conversation":{"__ref":"Conversation:conversation:99076"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":99079,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Why will my username and password not load on a particular website?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:99079"},"parent":{"__ref":"ForumTopicMessage:message:99076"},"body":"

jazzman:

\n\n

Thank you! I was able to fill both username and password on the login form using these instructions:

\n\n

https://support.1password.com/save-login-manually/

\n\n

Can you give that a try and see if it works for you too?

","body@stringLength":"478","rawBody":"

:

\n\n

Thank you! I was able to fill both username and password on the login form using these instructions:

\n\n

How to save a Login manually in your browser

\n\n

Can you give that a try and see if it works for you too?

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