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jazzman's avatar
jazzman
Super Contributor
4 years ago

Why will my username and password not load on a particular website?

I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I...
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jazzman's avatar
jazzman
Super Contributor
4 years ago

@ag_ana:

I've continued to try to work with this to no avail. I'm sure I'm missing something in the first few steps of setup. Maybe you could walk me through the first few steps? When I get to the login page, 1Pass is not recognizing this site. Therefore, it doesn't give you the username and password.

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will my username and password not load on a particular website?","id":"message:99076","revisionNum":1,"repliesCount":27,"author":{"__ref":"User:user:15124"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:99076"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:99076"},"body@stripHtml({\"truncateLength\":200})":" I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I...","body@stringLength":"470","rawBody":"

I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I have to copy and paste the username and pw on this one to log in. How can I correct this so the username and pw will load correctly?

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: 7.9.2
\nOS Version: macOS 10.15.7

\n","kudosSumWeight":0,"postTime":"2021-12-28T14:26:09.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:99076_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":589},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I have to copy and paste the username and pw on this one to log in. How can I correct this so the username and pw will load correctly?

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: 7.9.2
\nOS Version: macOS 10.15.7

"},"Conversation:conversation:99076":{"__typename":"Conversation","id":"conversation:99076","solved":false,"topic":{"__ref":"ForumTopicMessage:message:99076"},"lastPostingActivityTime":"2022-01-12T06:30:55.000-08:00","lastPostTime":"2022-01-12T06:30:55.000-08:00","unreadReplyCount":27,"isSubscribed":false},"ModerationData:moderation_data:99076":{"__typename":"ModerationData","id":"moderation_data:99076","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:99076_1":{"__typename":"Revision","id":"revision:99076_1","lastEditTime":"2021-12-28T14:26:09.000-08:00"},"ForumReplyMessage:message:99083":{"__typename":"ForumReplyMessage","id":"message:99083","conversation":{"__ref":"Conversation:conversation:99076"},"author":{"__ref":"User:user:15124"},"revisionNum":1,"uid":99083,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Why will my username and password not load on a particular website?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:99083"},"parent":{"__ref":"ForumTopicMessage:message:99076"},"body":"

@ag_ana:

\n\n

I've continued to try to work with this to no avail. I'm sure I'm missing something in the first few steps of setup. Maybe you could walk me through the first few steps? When I get to the login page, 1Pass is not recognizing this site. Therefore, it doesn't give you the username and password.

","body@stringLength":"317","rawBody":"

@ag_ana:

\n\n

I've continued to try to work with this to no avail. I'm sure I'm missing something in the first few steps of setup. Maybe you could walk me through the first few steps? When I get to the login page, 1Pass is not recognizing this site. Therefore, it doesn't give you the username and password.

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