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jazzman's avatar
jazzman
Super Contributor
4 years ago

Why will my username and password not load on a particular website?

I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I...
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jazzman's avatar
jazzman
Super Contributor
4 years ago

1P_Tommy

It’s does contain the correct login URL after the redirect. I just get one of two error messages, and 1 Pass will not load the username and password.

I also have a question about security on iOS devices. If you’re using 1Pass with Safari, is the only protection you have the six number security code for your device? If you’re using the app, it’s secure when you close the app because it requires the password or facial/touch recognition to get back in. That seems safer to me than the browser method. Am I missing something here?

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will my username and password not load on a particular website?","id":"message:99076","revisionNum":1,"repliesCount":27,"author":{"__ref":"User:user:15124"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:99076"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:99076"},"body@stripHtml({\"truncateLength\":200})":" I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I...","body@stringLength":"470","rawBody":"

I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I have to copy and paste the username and pw on this one to log in. How can I correct this so the username and pw will load correctly?

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: 7.9.2
\nOS Version: macOS 10.15.7

\n","kudosSumWeight":0,"postTime":"2021-12-28T14:26:09.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:99076_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":589},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I have to copy and paste the username and pw on this one to log in. How can I correct this so the username and pw will load correctly?

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: 7.9.2
\nOS Version: macOS 10.15.7

","customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:99076":{"__typename":"Conversation","id":"conversation:99076","solved":false,"topic":{"__ref":"ForumTopicMessage:message:99076"},"lastPostingActivityTime":"2022-01-12T06:30:55.000-08:00","lastPostTime":"2022-01-12T06:30:55.000-08:00","unreadReplyCount":27,"isSubscribed":false},"ModerationData:moderation_data:99076":{"__typename":"ModerationData","id":"moderation_data:99076","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:99076_1":{"__typename":"Revision","id":"revision:99076_1","lastEditTime":"2021-12-28T14:26:09.000-08:00"},"ForumReplyMessage:message:99089":{"__typename":"ForumReplyMessage","id":"message:99089","conversation":{"__ref":"Conversation:conversation:99076"},"author":{"__ref":"User:user:15124"},"revisionNum":1,"uid":99089,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Why will my username and password not load on a particular website?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:99089"},"parent":{"__ref":"ForumTopicMessage:message:99076"},"body":"

1P_Tommy

\n\n

It’s does contain the correct login URL after the redirect. I just get one of two error messages, and 1 Pass will not load the username and password.

\n\n

I also have a question about security on iOS devices. If you’re using 1Pass with Safari, is the only protection you have the six number security code for your device? If you’re using the app, it’s secure when you close the app because it requires the password or facial/touch recognition to get back in. That seems safer to me than the browser method. Am I missing something here?

","body@stringLength":"749","rawBody":"

\n\n

It’s does contain the correct login URL after the redirect. I just get one of two error messages, and 1 Pass will not load the username and password.

\n\n

I also have a question about security on iOS devices. If you’re using 1Pass with Safari, is the only protection you have the six number security code for your device? If you’re using the app, it’s secure when you close the app because it requires the password or facial/touch recognition to get back in. That seems safer to me than the browser method. Am I missing something here?

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