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Forum Discussion
andyb23
2 years agoNew Contributor
Windows 11, Chrome Browser completely broken
Hi, recently the browser extension has completely broken - it opens and sits with the spinner and that's it.
1Password Version: 1Password for Windows 8.10.33 (81033001)
Extension Version: 2....
1P_Dave
Moderator
2 years agoHello andyb23! 👋
I'm sorry that 1Password in the browser isn't working on your Windows PC. As a first step, can you try the troubleshooting steps in this guide in order: If 1Password isn't working in your browser
If that still doesn't work then I'd like to ask you to send in the following:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach both files to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/146167/windows-11-chrome-browser-completely-broken#latest
- Your forum username: andyb23
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave