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Former Member
2 years ago

Windows Hello interfering with 1Password passkey usage

I am attempting to access my Google account.

The passkey for it is saved in 1Password. It works as expected on my Mac (Chrome). However on Windows 11, when I click "Continue" to use my passkey, it seems Windows Hello hijacks the workflow and I can not continue. Same outcome on Brave (primary) and Chrome (testing). I am using the 1Password beta browser extension at the latest version, in both cases.

```
Brave v1.56.14

1Password Extension v2.14.1

Chrome v115.0.5790.110
```

1Password Version: 1Password for Windows 8.10.9 (81009046)
Extension Version: 2.14.1
OS Version: Windows 11 22H2 22621.1992
Browser: Brave, Chrome

browser extension
No Replies
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I am attempting to access my Google account.

\n\n

The passkey for it is saved in 1Password. It works as expected on my Mac (Chrome). However on Windows 11, when I click \"Continue\" to use my passkey, it seems Windows Hello hijacks the workflow and I can not continue. Same outcome on Brave (primary) and Chrome (testing). I am using the 1Password beta browser extension at the latest version, in both cases.

\n\n

```
\nBrave v1.56.14

\n\n

1Password Extension v2.14.1

\n\n

Chrome v115.0.5790.110
\n```

\n\n

\n\n

\n\n

\n\n
\n\n

1Password Version: 1Password for Windows 8.10.9 (81009046)
\nExtension Version: 2.14.1
\nOS Version: Windows 11 22H2 22621.1992
\nBrowser: Brave, Chrome

","body@stringLength":"1829","rawBody":"

I am attempting to access my Google account.

\n\n

The passkey for it is saved in 1Password. It works as expected on my Mac (Chrome). However on Windows 11, when I click \"Continue\" to use my passkey, it seems Windows Hello hijacks the workflow and I can not continue. Same outcome on Brave (primary) and Chrome (testing). I am using the 1Password beta browser extension at the latest version, in both cases.

\n\n

```
\nBrave v1.56.14

\n\n

1Password Extension v2.14.1

\n\n

Chrome v115.0.5790.110
\n```

\n\n

\n\n

\n\n

\n\n
\n\n

1Password Version: 1Password for Windows 8.10.9 (81009046)
\nExtension Version: 2.14.1
\nOS Version: Windows 11 22H2 22621.1992
\nBrowser: Brave, Chrome

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