Forum Discussion

Former Member's avatar
Former Member
3 years ago

Xero - Hey [Name], are you still there prompt?

I am not able to use the 1Password icon on this prompt when using Xero, I have to cut & paste password. I see this is an ongoing issue since 2016: https://1password.community/discussion/68707/f...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @Craig1P,

I'm sorry for the trouble.

I see this thread dates back to 2016 and I'm having a hard time locating the issue. Can you possibly collect some page details for me so I can flag it with our development team? Here's how:

  1. Navigate to the page with the login pop up.
  2. Right click the 1Password icon in your browser toolbar.
  3. Click Help and choose Collect Page Structure.
  4. 1Password will save a .json file to your "Downloads" folder.
  5. Attach the downloaded .json file to your next reply.

Thank you!