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fejhog's avatar
fejhog
New Contributor
2 years ago

Your session has expired. 1Password in the browser would like you to sign in again to authenticate.

Started receiving this message a few weeks ago - Your session has expired. 1Password in the browser would like you to sign in again to authenticate. Continues to happen over and over. It's working ...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello fejhog! 👋

I'm sorry that you're seeing an error message that says that your session expired. Our developers are aware and are investigating a few different potential causes. So that I can confirm that you're affected by one of the known issues can you tell me the following:

  1. Is two-factor authentication enabled for your 1Password account? If it it then are you using Duo or Okta or just another authenticator app?
  2. Do you have the desktop app installed?
  3. In the "Security" section of the extension's settings, do you have "Automatically lock 1Password" toggled off?

I look forward to hearing from you.

-Dave

ref: dev/core/core#27669

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session has expired. 1Password in the browser would like you to sign in again to authenticate.","id":"message:87807","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:87807","revisionNum":1,"repliesCount":12,"author":{"__ref":"User:user:1337"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:87807"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:87807"},"body@stripHtml({\"truncateLength\":200})":" Started receiving this message a few weeks ago - Your session has expired. 1Password in the browser would like you to sign in again to authenticate. Continues to happen over and over. It's working ...","body@stringLength":"849","rawBody":"

Started receiving this message a few weeks ago - Your session has expired. 1Password in the browser would like you to sign in again to authenticate. Continues to happen over and over. It's working fine in chrome on other computers except for one. It was working perfectly fine and then all of a sudden it started. If I disable the extension and then enabled it the next day it seems to fix it for about a day but then it comes back again. This is getting so frustrating. My renewal comes up soon so if we can't resolve it I will just move on to another solution. It was working fine for many months but not it's unusable on this PC which I use primarily at work.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Windows 11
\nBrowser: Chrome

\n","kudosSumWeight":1,"postTime":"2024-02-22T10:08:07.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:87807_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1051},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Started receiving this message a few weeks ago - Your session has expired. 1Password in the browser would like you to sign in again to authenticate. Continues to happen over and over. It's working fine in chrome on other computers except for one. It was working perfectly fine and then all of a sudden it started. If I disable the extension and then enabled it the next day it seems to fix it for about a day but then it comes back again. This is getting so frustrating. My renewal comes up soon so if we can't resolve it I will just move on to another solution. It was working fine for many months but not it's unusable on this PC which I use primarily at work.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Windows 11
\nBrowser: Chrome

"},"Conversation:conversation:87807":{"__typename":"Conversation","id":"conversation:87807","solved":false,"topic":{"__ref":"ForumTopicMessage:message:87807"},"lastPostingActivityTime":"2024-03-06T11:58:21.000-08:00","lastPostTime":"2024-03-06T11:58:21.000-08:00","unreadReplyCount":12,"isSubscribed":false},"ModerationData:moderation_data:87807":{"__typename":"ModerationData","id":"moderation_data:87807","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:87807_1":{"__typename":"Revision","id":"revision:87807_1","lastEditTime":"2024-02-22T10:08:07.000-08:00"},"ForumReplyMessage:message:87808":{"__typename":"ForumReplyMessage","id":"message:87808","conversation":{"__ref":"Conversation:conversation:87807"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:87807/message:87808","revisionNum":1,"uid":87808,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Your session has expired. 1Password in the browser would like you to sign in again to authenticate.","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:87808"},"parent":{"__ref":"ForumTopicMessage:message:87807"},"body":"

Hello fejhog! 👋

\n\n

I'm sorry that you're seeing an error message that says that your session expired. Our developers are aware and are investigating a few different potential causes. So that I can confirm that you're affected by one of the known issues can you tell me the following:

\n\n
    \n
  1. Is two-factor authentication enabled for your 1Password account? If it it then are you using Duo or Okta or just another authenticator app?
    2. \n
  2. Do you have the desktop app installed?
    3. \n
  3. In the \"Security\" section of the extension's settings, do you have \"Automatically lock 1Password\" toggled off?
    4. \n
\n\n

I look forward to hearing from you.

\n\n

-Dave

\n\n

ref: dev/core/core#27669

","body@stringLength":"944","rawBody":"

Hello ! 👋

\n\n

I'm sorry that you're seeing an error message that says that your session expired. Our developers are aware and are investigating a few different potential causes. So that I can confirm that you're affected by one of the known issues can you tell me the following:

\n\n
    \n
  1. Is two-factor authentication enabled for your 1Password account? If it it then are you using Duo or Okta or just another authenticator app?
    2. \n
  2. Do you have the desktop app installed?
    3. \n
  3. In the \"Security\" section of the extension's settings, do you have \"Automatically lock 1Password\" toggled off?
    4. \n
\n\n

I look forward to hearing from you.

\n\n

-Dave

\n\n

ref: dev/core/core#27669

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