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Forum Discussion
1P_Blake
Community Manager
Community ManagerIntroducing a simpler, faster way to unlock 1Password
Hey 1Password Community! We’ve been working on a simpler faster way to unlock 1Password without compromising the security you trust.
Unlock with your device
With the new Unlock with Device settin...
Thanks everyone for jumping in here and sharing what you’re seeing!
If you’re already running the latest version of 1Password (currently 8.11.18) you’re on the right version for these new unlock presets. Nothing extra needs to be installed. This rollout is happening through a feature flag, which is why some people are seeing the new options immediately and others aren’t.
When the new unlock presets don’t show up right away, it’s usually one of two things. The app hasn’t picked up the feature flag has changed yet, or there’s a 1Password Business account added in the app alongside your personal account. Business accounts don’t support these new presets right now, so the app hides them when one is present.
Locking and unlocking 1Password will usually trigger the new unlock presets showing up for you. A quick quit and restart of the app can help too, and the new presets should appear in Settings > Security once everything updates.
If you’ve tried the steps above and the presets still aren’t appearing, or something just isn’t working the way it should, feel free to reach out to us at support@1password.com and we can take a closer look.
1P_Dave
Moderator
ModeratorThanks for the question. The feature being discussed in this thread is called Unlock with device which is different than passkey unlock. Device unlock allows 1Password to unlock when you unlock your device: Unlock 1Password when you unlock your device
From your screenshot, it doesn't look like the feature is available in 1Password on your Mac. Are you using a 1Password Business account? If you are then make sure that your administrator has enabled the feature. If you're not using a 1Password Business account and still don't see the option then let me know.
-Dave
Hi Dave,
Yeah I use my laptop for both personal and work, and while I normally use a 1P family account I also have a 1P business account from work, so that explains why I'm not seeing it.
I'll just wait until the roll out for 1P business accounts.
