Forum Discussion

altano's avatar
altano
Occasional Contributor
4 years ago

Agent stops working until reboot

I setup 1Password ssh w/ Agent yesterday on two machines, Win11 and macOS. It worked perfectly. Today when I woke up the Win11 machine's 1Password agent was no longer working. My diagnostic steps ...
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floris_1P's avatar
floris_1P
Icon for 1Password Team rank1Password Team
4 years ago

What can happen with Windows Hello is that it's waiting for an existing dialog to close. Windows Hello only allows for a single dialog to be shown at a time, but they're not guaranteed to always be in front of every other window. So next time this happens, could you check if there's an existing Windows Hello dialog somewhere in the background?