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altano's avatar
altano
Occasional Contributor
4 years ago

Agent stops working until reboot

I setup 1Password ssh w/ Agent yesterday on two machines, Win11 and macOS. It worked perfectly. Today when I woke up the Win11 machine's 1Password agent was no longer working. My diagnostic steps ...
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Ryan_Parman's avatar
Ryan_Parman
Dedicated Contributor
4 years ago

On macOS, if I tail the logfile ~/Library/Group\ Containers/2BUA8C4S2C.com.1password/Library/Application\ Support/1Password/Data/logs/1Password_rCURRENT.log, I see:


ERROR 2022-05-31T13:42:42.598 tokio-runtime-worker(ThreadId(5)) [1P:op-automated-unlock/src/lib.rs:294] Failed to authorize using system biometry: FailedToUnlockWithKeys(BiometryUnavailable)
INFO 2022-05-31T13:42:42.599 tokio-runtime-worker(ThreadId(5)) [1P:ssh/op-ssh-agent/src/lib.rs:411] Session was not authorized

This happens despite having Touch ID as well as Apple Watch auth enabled. Is there any way to only reboot the process that manages this? I'm not always able to stop everything and reboot every time this feature feels like being finicky.

  • macOS 12.5 Beta (21G5027d)
  • 1Password for Mac 8.8.0 (80800117, on NIGHTLY channel)