Forum Discussion

e2gamma's avatar
e2gamma
New Contributor
2 years ago

SCIM Bridge Google Error

I setup a SCIM bridge to Google recently but it is not loading up the groups.

Error is "Unable to fetch group. 500 (Internal Server Error)"

Status is all green for the 5 different items.

1Password support has not been useful at all.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

scim

5 Replies

  • hemal_g_1p's avatar
    hemal_g_1p
    Icon for 1Password Team rank1Password Team
    2 years ago

    Thank you for checking on those options.

    While we do not encourage you to share logs in community forum discussions for security concerns, Could you pl. check for any errors by opening Scim bridge logs and then share error message by masking any deployment specific/sensitive detail?

  • e2gamma's avatar
    e2gamma
    New Contributor
    2 years ago

    Provisioning users & groups has been enabled and still not able to see any groups.
    The actor email address is a super admin.
    Attached are the logs from the scim bridge.

  • e2gamma's avatar
    e2gamma
    New Contributor
    2 years ago

    The provisioning users and groups is not toggled yet. I did not want to toggle it until I assigned the group.

    Is the reason it is not populating because it isn't toggled?

  • hemal_g_1p's avatar
    hemal_g_1p
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi e2gamma ,

    I am sorry for the problem you're running into. Since you're able to sign into Scim bridge, could you pl. download the logs from the collated tab above Google Workspace section? Logs are helpful in such instances to explain whats going wrong there.

    I'd suggest you couple places to check :
    * Navigate to your integration tab in 1password and confirm Provisioning users & groups toggle switch is turned on.
    * Confirm that the actor email address used in the Google workspace configuration corresponds to a user that has Super Admin access.