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Forum Discussion
SCIM Error
The SCIM was working for about 2 months before we started seeing the below error:
2:47PM FTL failed to set up redis for SCIM bridge error="Network: (failed to NewRedisConnPool), cannot initialize ...
hemal_g_1p
1Password Team
1Password TeamHi @rpatelghx
Based on the error message "failed to NewRedisConnPool" it looks like the Redis container is not started while the SCIM container was trying to make the connection, during the initial starting up. I believe that once the Redis container is started your SCIM container will be able to make the connection and should lead to a fully operational SCIM bridge.
Could you can access your SCIM bridge by its URL and authenticate with your bearer token? If so can you download and send us (at businesssupport@1password.com) your SCIM bridge logs so we can confirm all the core services are running on your SCIM bridge.
However, if you're unable to sign-in to the SCIM bridge URL you can use the guide linked below to download the SCIM bridge logs:
How to download your 1Password SCIM Bridge logs
You may want to consider updating docker that was running on this server from the version found inside the Ubuntu repos, to the docker engine installation that is shown on the docker website
