Forum Discussion

Dedicated Contributor

2 months ago

Solved

1Password Switch page not working

As title says https://chat.1passwordservices.com/switch link is not working. It says Please enable Javascript or turn off any ad blockers to load this page. but I already disabled adblockers on my br...

community feedback

1P_SimonH

Community Manager

2 months ago

Hi Naxterra,

Thanks for reporting this! I was able to replicate the issue and have shared your experience for further investigation by the relevant team.

If you'd still like to take advantage of the switch offer, you can email support+switch@1password.com and we'll get you taken care of.

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It says Please enable Javascript or turn off any ad blockers to load this page. but I already disabled adblockers on my br...","body@stringLength":"432","rawBody":"

Please fix this.

","kudosSumWeight":0,"postTime":"2025-05-06T14:01:23.535-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:community feedback","text":"community feedback","time":"1970-01-01T00:00:21.432-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:155818_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":62},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Please fix this.

","customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:155818":{"__typename":"Conversation","id":"conversation:155818","solved":true,"topic":{"__ref":"ForumTopicMessage:message:155818"},"lastPostingActivityTime":"2025-05-07T12:50:25.406-07:00","lastPostTime":"2025-05-07T12:50:25.406-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:155818":{"__typename":"ModerationData","id":"moderation_data:155818","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:155818_1":{"__typename":"Revision","id":"revision:155818_1","lastEditTime":"2025-05-06T14:01:23.535-07:00"},"AcceptedSolutionMessage:message:155877":{"__typename":"AcceptedSolutionMessage","id":"message:155877","conversation":{"__ref":"Conversation:conversation:155818"},"author":{"__ref":"User:user:116"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:lounge/message:155818/message:155877","revisionNum":2,"uid":155877,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:lounge"},"subject":"Re: 1Password Switch page not working","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:155877"},"parent":{"__ref":"ForumTopicMessage:message:155818"},"body":"

Hi Naxterra,

Thanks for reporting this! I was able to replicate the issue and have shared your experience for further investigation by the relevant team.

If you'd still like to take advantage of the switch offer, you can email support+switch@1password.com and we'll get you taken care of.

","body@stringLength":"705","rawBody":"

Hi ,

Thanks for reporting this! I was able to replicate the issue and have shared your experience for further investigation by the relevant team.

If you'd still like to take advantage of the switch offer, you can email support+switch@1password.com and we'll get you taken care of.

","kudosSumWeight":0,"repliesCount":1,"postTime":"2025-05-07T12:48:16.631-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"solution":true,"currentRevision":{"__ref":"Revision:revision:155877_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":42},"read":false,"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","lastPublishTime":"2025-05-07T12:49:58.622-07:00","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTU4NzgsMTU1ODc4","node":{"__ref":"ForumReplyMessage:message:155878"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1749225827195":{"__typename":"CachedAsset","id":"theme:customTheme1-1749225827195","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Sure, I will do that. Thank you very much.

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