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mkhoatd's avatar
mkhoatd
New Contributor
2 months ago

Can't login to https://www.1password.community from Safari

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mkhoatd's avatar
mkhoatd
New Contributor
2 months ago

I'm seeing it on MacOS

You should be able to reproduce it with stock MacOS 15.4 24E248 running inside a VM

Mirv's avatar
Mirv
Super Contributor
2 months ago

I get the problem too. (There are other problems with this web site such as every time I type a character in this window the screen scrolls to be the bottom and  it's really annoying to see what I am typing!!).  Anyway I found out that if you turn Content Blockers off for this page using the Website Settings from the little icon in the address bar, the problem will go away. This problem happens for me in both Safari and Firefox on the Mac. It does not happen on my iPad. I have also reported this by email to mailto:community@1password.com and have ticket ID JVR-86362-956.

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","kudosSumWeight":0,"postTime":"2025-05-11T21:14:06.547-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:community feedback","text":"community feedback","time":"1970-01-01T00:00:21.432-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:156036_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":94},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:156036":{"__typename":"Conversation","id":"conversation:156036","solved":false,"topic":{"__ref":"ForumTopicMessage:message:156036"},"lastPostingActivityTime":"2025-05-22T10:43:18.538-07:00","lastPostTime":"2025-05-22T10:43:18.538-07:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:156036":{"__typename":"ModerationData","id":"moderation_data:156036","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:156036_1":{"__typename":"Revision","id":"revision:156036_1","lastEditTime":"2025-05-11T21:14:06.547-07:00"},"ForumReplyMessage:message:156328":{"__typename":"ForumReplyMessage","id":"message:156328","conversation":{"__ref":"Conversation:conversation:156036"},"author":{"__ref":"User:user:70"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:lounge/message:156036/message:156328","revisionNum":1,"uid":156328,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:lounge"},"subject":"Re: Can't login to https://www.1password.community from Safari","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:156328"},"parent":{"__ref":"ForumReplyMessage:message:156125"},"body":"

I get the problem too. (There are other problems with this web site such as every time I type a character in this window the screen scrolls to be the bottom and  it's really annoying to see what I am typing!!).  Anyway I found out that if you turn Content Blockers off for this page using the Website Settings from the little icon in the address bar, the problem will go away. This problem happens for me in both Safari and Firefox on the Mac. It does not happen on my iPad. I have also reported this by email to mailto:community@1password.com and have ticket ID JVR-86362-956.

","body@stringLength":"715","rawBody":"

I get the problem too. (There are other problems with this web site such as every time I type a character in this window the screen scrolls to be the bottom and  it's really annoying to see what I am typing!!).  Anyway I found out that if you turn Content Blockers off for this page using the Website Settings from the little icon in the address bar, the problem will go away. This problem happens for me in both Safari and Firefox on the Mac. It does not happen on my iPad. I have also reported this by email to mailto:community@1password.com and have ticket ID JVR-86362-956.

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I'm seeing it on MacOS

You should be able to reproduce it with stock MacOS 15.4 24E248 running inside a VM

","body@stringLength":"489","rawBody":"

I'm seeing it on MacOS

You should be able to reproduce it with stock MacOS 15.4 24E248 running inside a VM

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Thanks for sharing that ticket ID, Mirv! Since we're getting into the weeds in that ticket, we can keep the conversation going over there.

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