Forum Discussion

jimthing's avatar
jimthing
Dedicated Contributor
3 months ago

Can't post on forums most of the time!

Getting any of these error banners on the SAME attempt to post: 

"Something went wrong, try again" –  what are we sup[posed to do with this???

"HTML included that's not allowed" –  nothing in the post is weird, just using tools in forum tool bar!

"You've exceeded number of posts, try later" – returned later and one of the above banners appears instead!

Whatever I do doesn't work! 

community feedback

5 Replies

  • jimthing's avatar
    jimthing
    Dedicated Contributor
    3 months ago

    Here's the source code from the latest attempt, ALL of the code is from your own forum tools! 

    <p>Please add to 1Password's Rich Icons database: &nbsp;(surprised Pret is not on there already TBH?)</p>
    <ol>
    <li>site/app:&nbsp;<strong>Pret A Manger</strong> &mdash;large multinational cafe chain</li>
    </ol>
    <p>Domains:&nbsp;</p>
    <ul>
    <li>https://www.pret.co.uk - UK</li>
    <li>https://www.pret.com - US / rest of world</li>
    <li>https://www.pretamanger.fr - &nbsp;France</li>
    <li>https://www.pret.hk - &nbsp;Hong Kong</li>
    <li>https://pretamanger.in - &nbsp;India</li>
    </ul>
    <p>(domains as taken from "Switch Country" on bottom of domain pages.)&nbsp;</p>
    <p>FULL SIZE icon size <a class="lia-external-url" href="https://i.ibb.co/RGLhGbB7/6250322803166520e6ed8e61.png">HERE</a> ( 1024x1024.png)&nbsp;</p>
    <p>&nbsp;</p>
    <li-image src="blob:https://www.1password.community/b1401d27-4795-47e6-8d40-01dfd20b039c" id="1759332071033" caption="true" width="174" height="174" alt="" align="left" resized="true" layout="stretch" name="" link="true" linkurl="https://i.ibb.co/RGLhGbB7/6250322803166520e6ed8e61.png" linktarget="_blank">Pret A Manger - icon</li-image>
    <p>&nbsp;</p>
    <p>&nbsp;</p>
    <p>&nbsp;</p>
    <p>&nbsp;</p>
    <p>&nbsp;</p>
    <p>2. site/app: <strong>Pay By Phone</strong> &mdash;large multinational parking app</p>
    <p>Domains:&nbsp;</p>
    <ul>
    <li>https://www.paybyphone.co.uk - UK</li>
    <li>https://www.paybyphone.com - US / Can</li>
    <li>https://www.paybyphone.fr - &nbsp;France</li>
    <li>https://www.paybyphone.de - &nbsp;Germany</li>
    <li>https://www.paybyphone.ch - &nbsp;Switzerland</li>
    </ul>
    <p>(domains as taken from here: <a class="lia-external-url" href="https://www.paybyphone.com/where-to-use">https://www.paybyphone.com/where-to-use</a> .)&nbsp;</p>
    <p>FULL SIZE icon size <a class="lia-external-url" href="https://i.ibb.co/8GqCRF5/paybyphone-app-image-1.png">HERE</a> ( 512x512.png)&nbsp;</p>
    <li-image src="https://www.1password.community/t5/s/cuxzj43862/uploaded_images/MTczNzUtSXdSUjlX" id="IwRR9W" caption="true" width="322" height="322" alt="" align="left" resized="true" layout="stretch" name="">Pay By Phone - icon</li-image>
    <p>&nbsp;</p>

     

    • 1P_SimonH's avatar
      1P_SimonH
      Icon for Community Manager rankCommunity Manager
      3 months ago

      Hi jimthing,

      I totally understand your frustration. We'll do our best to reproduce this issue and see if we can find a root cause. In the meantime, you're always welcome to email support@1password.com if the forum isn't working as expected. I appreciate you giving this feedback!

      • jimthing's avatar
        jimthing
        Dedicated Contributor
        3 months ago

        ...Erm, see the forum source code I gave you. All those errors happened on it, for starters.

    • jimthing's avatar
      jimthing
      Dedicated Contributor
      3 months ago

      No I cannot. It's up to you to work this out not me, as it's YOUR forums and your job which you earn money for. 

      I've got better things to do with my time, especially given there are countless threads complaining about this already yet the problems persist. If you can't get this new forum system to work then talk to the makers of it, or find something else that does work.