Can't Upgrade Account and No Response From Support

Hello JaxSwart​! 👋

Thanks so much for your patience, and I’m sorry for the delay in getting back to you. We’ve been experiencing a higher-than-usual volume of inquiries, which has impacted our response times. Just a quick note: submitting multiple tickets won’t speed things up and can actually slow us down a bit, since it creates extra work for the team.

I've flagged your ticket internally and one of my colleagues will reach out to you as soon as possible. Since a support ticket is open, I'll close this community thread. 

-Dave