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Forum Discussion
EnerJi
5 months agoDedicated Contributor
Community Forum Response Times
Hi Bits team, I've noticed that official responses in the forums have been much slower lately as compared to a few years ago. One of the things I loved about 1Password was how active and responsive ...
1P_SimonH
Community Manager
5 months agoHi EnerJi,
I think I can speak for the whole team when I say that we appreciate you caring enough to make this post. Your feedback is how we get better!
Community is still very much a priority at 1Password. The Community team at 1Password is larger than ever – just like the number of customers we serve. Between the 1Password Community here and r/1Password, we’ve been seeing significant growth in the places users are gathering and we’re excited to support that.
The Community team responds to as many posts as we can and we’re lucky enough to have colleagues and community members who jump in when they can to answer questions and share updates. In fact, we’re working on some internal programs to get more team members involved, which I’m very excited for.
I hope you’ll still stick around, EnerJi, as we continue to work toward making this the best place for 1Password users to connect and learn. Granted I’m biased, but there’s something special about bringing together tens of thousands of people to share their collective knowledge!