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Knowledge Base Article

Posting and replying in the community

Starting a new discussion

  1. Navigate to the category that matches your topic (e.g., Our Apps, General Discussion).
  2. Click “Start a Discussion” at the top of the page.
  3. Add a title that clearly describes your topic.
  4. Write your message, including any relevant details to help others understand your post.
  5. Tag your post – tags are required to help categorize your discussion and make it easier for others to find.

💡 Pro Tip: Be specific with your title and details, as it makes it easier for others to offer helpful advice!

Replying to a discussion

  1. Scroll to the bottom of any post to find the reply box.
  2. Write your reply – whether you’re adding new insights, asking follow-up questions, or offering a solution.
  3. Post your reply to join the conversation and keep it going.

 

Keeping the conversation flowing

  • Ask clarifying questions if you need more information.
  • Share your experience — someone might benefit from it.
  • Be friendly and respectful to foster positive interactions.

💡 Pro Tip: If someone’s response helps you, don’t forget to thank them with a quick reply or by giving their post a like.

Updated 15 days ago
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