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onboarding
23 TopicsDomain Migration/Merge
I am not sure if there was an option, may of the settings became unavailable once 1P was connected to an IDP(Rippling). 1- We are rebranding and migrating from domain W to domain A, is there a way to rename users from user @ w.com to user @ a.org while keeping their access and accounts? 2-I've also seen a few users having both a.org and w.com accounts, is there a way to merge the two under a.org? 3-When a user is offboarded they may have passwords not saved in a shared vault, I would manually login as the user to access those. Is there an admin tool/function to transfer those vault items to their manager? Thanks!20Views0likes2CommentsLinux SSO login issue
When trying to log in on an account behind Google SSO for business account on Linux, after I see the "Redirect Complete You may now close this page, my app just hang's on a spinner. 22:52:32 $ uname -srm Linux 6.14.0-37-generic x86_64 22:52:33 $ 1password --version 8.12.10 INFO 2026-04-20T02:47:03.526+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/oidc_verify.rs:87] SSO Authentication -- verifying OIDC redirect. INFO 2026-04-20T02:47:03.526+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/oidc_verify.rs:101] SSO Authentication -- sending a notification to B5x to close the identity provider's sign-in tab. INFO 2026-04-20T02:47:03.526+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/oidc_verify.rs:191] SSO Authentication -- calling B5's oidc/verify endpoint INFO 2026-04-20T02:47:03.811+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/oidc_verify.rs:1106] SSO Authentication -- B5 did not find device credentials for this user/account/device. Beginning enrollment. INFO 2026-04-20T02:47:03.811+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/mod.rs:789] Native messaging is not available, cannot use extension first SSO flow INFO 2026-04-20T02:47:03.811+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/oidc_verify.rs:795] SSO Authentication -- generating a device key for a new SSO device enrollment. INFO 2026-04-20T02:47:03.811+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/oidc_verify.rs:798] SSO Authentication -- attempting to begin device enrollment.9Views0likes1CommentUnable to set up Teams Starter Pack
The President of our 4 person company, subscribed to the Teams Starter Pack and made me an admin. When I look at the Team (So far it's only the two of us), I can see his personal vault, but not his work vault, which is the opposite of what he intended. He has asked me to figure out what's wrong and I've tried looking but can't find a way to address this. HELP.25Views0likes4CommentsNonprofit account setup blocked – no response from support
Hello I’m trying to set up a nonprofit account, but I haven’t been able to move forward because I haven’t received a response from support after multiple follow-ups. This is currently blocking us from getting started, and I’d really appreciate help connecting with the right person. I’m happy to share details privately if needed. Thank you!41Views0likes1CommentChange Private Vault default name
Hello Everyone In our 1Password tenant, the default “Employee” vault has been setted at the start as “Dipendente”. For internal and cultural reasons, we would prefer to rename it to “Privato”, as this better reflects how we want employees to perceive and use the vault (i.e. as a personal/private space, even though it is managed by the organization). We are currently in an early deployment stage, with 1Password rolled out only to the IT department, and we plan to extend it company-wide soon. Being able to adjust this naming before the full deployment would help reduce confusion and improve adoption among end users. Thanks again for your support, and please let me know if we can do something.59Views0likes1CommentResearch opportunity: Help shape the future of 1Password + gift card for your time
Hey 1Password community 👋 Our team is running 1:1 research interviews with current 1Password Business customers, and we’d love your insights. We’re especially interested in hearing from folks using the 1Password Enterprise Password Manager (with or without 1Password Device Trust or 1Password SaaS Manager), and who are involved in managing access, identity, and device posture at their company. Our goal with this research is to better understand how access is managed in the real world, especially in places where SSO, IdPs, and MDMs may not reach. Your feedback will directly influence how we evolve our products and features going into 2025. Who we’re looking for: Admins, IT, or Security leads at companies with 500–3,000 employees in North America, Europe, or Australia Decision-makers, or those with hands-on experience managing access tools Current users of 1Password Business and/or Extended Access Management What to expect: A 60-minute live interview Flexible scheduling between August 4th and 15th A $100 gift card from popular retailers as a thank-you We only have 10 slots available, so if you’re interested, please fill out this short screener survey. Thanks for being part of the community, we’re excited to learn from you!80Views1like0CommentsStop Email Invitation Reminders?
We provision users via an Azure AD Enterprise Application with a SCIM bridge. We have some users who were invited ahead of schedule and are not ready to complete onboarding yet. After a few days, they receive reminder emails to join. Is there a way to prevent those reminder emails from being sent to selected users until they are ready to onboard? Any guidance would be appreciated. Thank you.10Views0likes0CommentsWill I have a problem with two 1password accounts?
I currently use the family plan to run my small business and my family's passwords. I work as subcontractor for another company that needs a password manager for their team. I am on that team as well. I was thinking of recommending 1password for business to this organization. How will this impact me if I am a user in this organization as well as a user for my own 1password family account. How can I be logged in to two accounts with the Chrome extension... I'll just answer my own question, the answer is that I can't. What do you think I should do here? How can I make this work? What is recommended in this situatiion?93Views0likes1CommentNew users are missing the "Change Password" button in their Profile
During onboarding, new users are prompted to change their password by going to https://OurCompanyDomain.1password.com/profile and selecting "Change Password". Yet, the side menu is now missing for them. This has happened to about 12 (out of 15) new users over the last three weeks. This is happening on MacOS 15.3.x in two separate browsers: Chrome Version 143.0.7499.170 Firefox 146.0.1 We’re able to sort of get around it by prompting a recovery, but that’s not a good long term solution. Does anyone have any insight to this issue? Thank you for any help!37Views0likes0CommentsFinding Almost Duplicates
Hello All, I support 1Password in our company of mostly Mac computers. (new to it myself, though) We have a user on a Macbook Air who imported passwords three times over the last year. (I'll give him credit. He's trying!) Each import does have a tag with the import date. I want to remove the old duplicated items from his vault. Watchtower does not show any duplicates. My guess, I haven't confirmed yet, that the items are not exact duplicates. Certainly the tags are different. (Hmm, maybe if I delete the tags they would become duplicates?) I don't want to just delete all items with an old tag because I I can't confirm that all the old ones (> 300 items) have new versions. Maybe there's a way to do that? Maybe we export all of them, delete duplicates in Excel, delete all in 1Password, and then import them again? I'm liking this option. When he did the imports, it didn't keep the Titles. It made new Titles with the website+username (I think). Yuck! Screwed up his logins for apps. This brings up a missing feature. When 1Password imports items, it would be good if it recognized the duplicates at that time and then give options on what to do with them, e.g. not import, keep newest, keep oldest, keep both, merge (?). I'm sure there's a feature request site somewhere. Thank you for any advice.92Views0likes4Comments