1Password does not work with Safari profiles

I switched back to Safari expressly because they (finally) introduced profiles, but I'm having the same problem as most of the posters above. I will start to collect the data you cited above and submit it for your review, but from an end-user point of view I can just say that the experience is very frustrating. For me, in most profiles, 1Password has turned from a fully-functional easy-to-use tool to one that merely remembers passwords, but I have to manually cut/paste them (let alone any of the other functionality).

I suggest you also do some internal testing, as I (for one) did nothing particularly special to engender the problem, other than to enable several profiles.

@Kurt_S

I'm sorry for the frustration, our team is looking into a few issues surrounding Safari profiles and we're investigating internally. If you're able to then sending in the logs that Steph requested earlier will help us better understand the specific cause of the issue on your Mac and work on a fix.

Let me know if you run into any issues generating and sending in the logs.

-Dave

ref: dev/core/core#24280

Agree, I have been having issues with 1Password not unlocking or not filling in the username and password. This has all started since I starting using different Safari sessions for each profile (personal and work).

Apologies for the trouble @chipmc86 I've passed your report onto the team.

ref: dev/core/core#24280

An other +1, this has been going for months.

I'm sorry for the trouble, @gcamp - if you're able to email us with the logs requested by Steph earlier in the thread and then share the support ID number that you get back from BitBot here, this should help us to solve the specific issues that you're experiencing. (Please don't share any diagnostic information in your reply to this thread).

Support ID : [#FNE-24458-742]

@gcamp

Thank you for posting the Support ID! I see that my colleague sent you a reply a few minutes ago, please continue the conversation over email. 🙂

-Dave

ref: FNE-24458-742

Add another me too..
Plus look at stanhbb"s reply - the log is empty.

Restarting Safari does seem to work for a bit.

I think you need to leave safari running for some time - have multiple profiles active - do lots of browsing - possibly let the mac sleep - or at least get to need to enter the 1password password again.

It is not something that you can catch by automated tests.

Got it again Safari with two profiles open.

Left the machine so screensaver went on.
Unlocked the machine
Opened a new window with a new profile.
Clicked on the icon by the entry field
The app popped up and I entered the password.
Then nothing in safari
Clicked on the icon by the entry field - nothing.
Clicked on the icon in the bar.
Got a popup saying open 1password and nothing else (Why 1password is open)
Hitting the open 1password button does nothing
Click on the app in the dock - yes it is open
Close the safari window an open and the same.

This is so repeatable - it does this or it does a slow load of the popup from the web bar button.

Every single time.

The popup button does show all the logins in the profile I am writing this in. Just not in another profile.