1Password does not work with Safari profiles

Elsewhere others have posted the problems they are having with the 1password for safari extension not filling in, not unlocking, and basically not being useful. I am having similar problems.

Are there any updates?

1Password Version: 8.10.28
Extension Version: 2.21.0
OS Version: MacOs 14.4.1
Browser: Safari

@kadso

I'm sorry that you're also running into problems. Would you mind sending me a console log the next time that the issue occurs? This will allow me to determine which issue you're running into (there are a couple that our developers are looking into) and provide you with a workaround or more specific information:

• Save a console log for 1Password in your browser

Attach the file to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/707797/#Comment_707797
• Your forum username: kadso
• Please do not post the console log to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

I am having the same issue and it has been an issue for weeks. I even reinstalled the extension for Safari.

I will send an email to the above address with reference to this thread.

Hey @jklinephd, I'm sorry for the trouble. We look forward to getting in contact with you via email.

-Evon

Same issue...

1Password Version: 8.10.28 81028034
OS Version: macOS 14.4.1
Browser: Safari

Have been having this exact issue at least a month. Disabling/enabling Safari Extension works but has to be done several times a day.

@vju

I'm sorry that you're seeing the same issue when using 1Password in multiple Safari profiles. The next time that the issue occurs, please use the instructions in my post above to send in a console log and the support team can advise further for your specific situation. 🙂

-Dave

I have exactly the same issue. I have already sent console logs to you (LJU-87479-255)

@kzolnowski

Thank you for posting the Support ID. I see that my colleagues have already sent you a few emails and they'll send you another email with further steps soon. Please continue the conversation there.

-Dave

ref: LJU-87479-255

Adding another user to this. I use one profile for personal things and one for work things, as I think most people do, and 1Password doesn't work. I'm fine with the workaround for now but it really diminishes the value and user-experience of 1Password vs. Safari Passwords and other password managers that you can't use Touch ID or other unlock options.