1Password for Safari not communicating with the desktop app [FIXED]

On behalf of the entire team, you're welcome.

I updated from the App Store and restarted Safari. The extension reports the new version - the same version as the main application. The bug persists. Every time I start Safari I have to unlock the extension, even though the main application is unlocked. Also, every time I start Safari I see the red dot indicating something to review, even though I've reviewed previously.

Thank you for being responsive. Validated the change.

Updated to the new version about 8 hours ago. So far looking solid and issue appears to be resolved. Thanks!

@rdeutsch ,

Good news. The fix for the connection issue is applied to the current version 8.10.44 of 1Password for Safari web extension. Here are the steps to update 1Password for Safari in Apple Store:

1. Choose Apple menu > "App Store".
2. Click "Updates" in the sidebar, then choose "Store > Reload Page" (or press Command-R).
3. Find 1Password for Safari and click the "Update" button to apply the latest version.

After the update, let's test again to see if 1Password for Safari is working correctly for you.

-Kevin

@VirgilBoy ,

Good news. The fix for the connection issue is applied to the current version 8.10.44 of 1Password for Safari web extension. Here are the steps to update 1Password for Safari in Apple Store:

1. Choose Apple menu > "App Store".
2. Click "Updates" in the sidebar, then choose "Store > Reload Page" (or press Command-R).
3. Find 1Password for Safari and click the "Update" button to apply the latest version.

Meanwhile, you can also update the 1Password 8 desktop app to version 8.10.44 as well. Here is the guide:
- How to keep 1Password up to date

After the updates, let's test again to see if 1Password for Safari is working correctly for you.

-Kevin

Thank you @kevin_li - I can now unlock the Safari extension with my watch and Touch ID once again :)

Just updating the existing version of 1Password for Safari didn't work for me. I had to quit Safari, uninstall 1Password for Safari, and re-download it from the App Store. Now it works.

Sorry to be harsh, but this is pretty sloppy, guys, to have a certificate just expire and break a security-related app.

Regards.

@dbsawyer, Thanks for that information about reinstalling. That fixed it for me.

You can't count on updates, if the version number is the same, the app store assumes the app is already in the correct version. How the hell is that not obvious for literal app developers?