Skip to main content
May 31, 2023
Question

Error: "1Password has detected an error with your local app database"

  • May 31, 2023
  • 54 replies
  • 5218 views

I get this error message when I start up my iMac. Any idea how this can be fixed?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=1Password%20has%20detected%20an%20error%20with%20your%20local%20app%20database

54 replies

1P_Dave
1Password Employee
October 20, 2023

@wyspe

I see that your diagnostics report has made it safely to the team, you'll get a reply in your inbox as soon as possible. Please continue the conversation there. 🙂

-Dave

ref: VFB-77627-361

October 30, 2023

Had the same issue and the solution seems to be deleting the 1password.sqlite file. Thanks!

1P_Dave
1Password Employee
October 30, 2023

I'm happy that you were able to resolve the problem. If anyone else does run into this issue then please see the steps in our guide: What to do if you see a message about offline items — 1Password Community

-Dave

November 20, 2023

Ditto. Had the same problem after Time Machine restore. Used the suggestion to rename 1Password.sqlite -- worked:=)

1P_Dave
1Password Employee
November 20, 2023

@myershse

I'm glad that everything is working again. 🙂

-Dave

December 2, 2023

I just got this error today after upgrading to Sonoma 14.1.2 ...

Log.zip created, e-mail sent, bot response received =)

[#CEM-68688-975]

I haven't tried the suggestion here for deleting that file -- thought I'd try the safer method first ;-)

1P_Tommy
1Password Employee
December 2, 2023

Thanks @sixcat

ref: CEM-68688-975

December 23, 2023

I am having the problem listed in this thread as well. I just migrated to a new 2023 iMac and am trying to resolve this. I get this message - "1Password has detected an error with your local app database, please contact mailto:support@1password.com".

Please let me know if I follow the same process listed in the first part of this post.

buddy55

December 23, 2023

My support ID is [#WMB-48849-839]

1P_Tommy
1Password Employee
December 23, 2023

Thanks @buddy55 Also, check you're email in a few minutes.

ref: WMB-48849-839