Face ID failing and unreliable after update

Thanks for that

Unfortunately still happening for me after a reboot, worked the first time, then back to the broken behaviour 90% of the time

Regards

I do not know if this is the answer or not, but I will give my two cents.
No one besides this post has told me this nor have I researched it.
I too have noticed face ID acting more peculiar.
This is a wild guess.
In iOS in two different places you can find the (require attention for face id), now I do not know why Apple put it in two different places, but you can go to iOS settings and scroll down to (face id & passcode) and it is their or you can go to settings, scroll down to accessibility, face id (face id & passcode) and it is their as well.
Personally I think everybody should have this enabled for good reason.
What I think is going on is Apple in their last update has made it more sensitive.
So if your eyes are not looking at the camera or at top of front iPhone or iPad then face id will fail.
Personally if this is the case I like it, because it makes it work like it should have all along for security reasons.
So before if I used face id and barely looked at the camera it would still work a lot more than it should, so it was not as sensitive as you would think.
Now looking directly at the camera when face id happens it works great, but if I do not look at it directly more than before it causes a failure.
So it might take getting used too.
Let me know if anybody agrees or disagrees with my theory.
This is not just happening to 1Password so that tells you it is not 1Password this time. 😊

Same problem here, same device/OS details.

@lsibilla and @William1P

I'm sorry that you're both also affected, our developers are working on a fix which we hope to release soon. For the time being, when Face ID fails, tapping on the Face ID icon and then using Face ID a second time will allow you to unlock 1Password.

I've added both of your reports to the internal work item open for the issue.

-Dave

ref: dev/core/core#24740

@1P_Dave I'm experiencing the same issue. It looks like you've already released a fix for the beta version (8.10.22-21), but the TestFlight beta is "full". Can you advise if you'll be opening to allow more users to join the beta anytime soon, and when this fix may be released to production?

@Bostafari

I'm sorry that you're also seeing the same issue, I've passed along your report internally.

Thanks for your interest in helping us test the beta version! Apple's TestFlight only allows for a limited number of seats. However, inactive users do get removed from time to time and I encourage you to try to join the TestFlight beta again in the future.

If testing of the fix goes well in the beta, it will be included in the production version with a future update. I don't have an ETA on when this will be.

-Dave

I’m having same issue. Any update on fix?

Add me to the list, same issue on 17.1.2.

@parthp and @jaycray

I'm sorry that you're both also running into the issue. We're currently testing a fix in the beta version. As soon as testing is complete, and we've verified that there are no issues with the fix, it will be included in an update to the stable app.

For now, tapping on the Face ID icon and then using Face ID a second time will allow you to unlock 1Password if Face ID fails the first time.

-Dave

Update from yesterday didn't solve the problem for me ;-(