Face ID Not Working [Fixed. Please see the approved answer for details.]

Thanks for the update

After resetting my iPhone 11 Pro Max, Face ID no longer works. I am asked for the password every time. All settings in 1Password and iPhone settings are correct. How can I fix this problem?

Well no another “solution” is to erase the phone and restore from backup. Personally I’d rather do that than go back to version 7.

Hi all, I had the same issue, I have downgraded to 1Password 7 on my iPad, and Face ID is now back if you are a recent subscriber to 1Password after they released 1Password 8, ur out of luck at the moment.

Hello I have the same problem since yesterday after a settings reset .. It even gives me the tick that Face ID has unlocked 1Password but then it asks me for the password, for now I'm back to 7 which works regularly and it's definitely an app problem, what I'm wondering is why we've all done these hard resets or settings resets ? Is there a common reason? Because then the problem could change .. but that's my guess****

@pvalle123 I just tried that, but it was not successful for me.

This has been very frustrating. Face Id shows the check mark like it authenticates, but 1P fails to unlock with it.

I’ve had the same experience as @RyanAtTGH; a settings reset this morning and now 1Password will no longer authenticate with Face ID. I’ve downloaded version 7 and am at least back up and running. Other Face ID-dependent apps are working as expected.

Still no response

Have you tried the Autofill workaround that the 1Password folks suggested a while back? That is fine for me as a workaround. It displays a "key" icon button that you press and it does faceid and lets you select a 1Password entry for filling onto the current web page (in Safari on iOS or iPadOS). Turn it on from Settings-Passwords-Password Options-Allow Filling from 1Password.

I've same issue with iPhone 11 Pro Max 16.0.2 and lastes 1Password 8.9.6, I can't use autofill and I can't unlock main app with face id, it does the face id cycle right than 1Password fails to login

Here you can see the trouble: https://youtube.com/shorts/zWEqApEOB_4?feature=share

My other topic: https://1password.community/discussion/134775/face-id-doesnt-work-anymore/p1?new=1