Face ID Not Working [Fixed. Please see the approved answer for details.]

@mallory_j_1P please add me to the list of affected users as well

Is it just me or is this finally fixed on the latest TestFlight that just came out? No mention of it in the release notes. RC1 of 8.9.9. Seems to be working for me now.

Can confirm it seems to be fixed on the RC1 of 8.9.9

i am absolutely exhausted of typing my password during the last months, so +1 affected user. dear 1password team, please DDD this RC already.

Resetting the device caused the problem and it messed up everything. Any update to fix this issue?

@Jack_P_1P I’ve now had 1PW 8 on my phone for almost 10 days now with no issue, and my iPad Pro, which is currently on the ios beta release, for about 5 days again with no issue. Face ID works immediately in the main app as well as the Safari extension on both devices. Perhaps the issue is more with ios than 1PW, even though I’ve not encountered any problem. I had hesitated to install 8 on my ipad till I was comfortable with it on my phone. I had been using 7 until 4 or 5 days ago with no issues, and no issue afterwards with 8 on either device.

I've been having this issue for several weeks and can't take it anymore. I have been a paid 1Password user for years. I have to enter my master password every single time I open the app or try to use it in Safari on my iPhone 14 because FaceID fails.

I'm so disappointed to see how long this has been going on and how many users are impacted without resolution. What is the ETR for a universal fix? I am ready to switch to another password manager.

^^^^^^^ AGREE It's been since July for me and im DONE. have had to move to icloud and it sucks

Waiting to solve this problem that several users have been reporting for months.

Contacted support about this weeks ago - faceid w iPhone 14 iOS 16 1p 8 not working.
They suggested I go back to 1p 7 or… reset the whole phone (!)… like who has time for this… and then u end up still having the issue cause it’s only probably a fix.
I mean, first world problem here for sure - but this has been an issue it seems since August. Is effin xmas soon.

What gives 1p ??