Face ID Not Working [Fixed. Please see the approved answer for details.]

The beta is full

How long does it normally take until a beta is released?

Hmm, I registered only yesterday, must have filled up right after then...

Unsure of the time to release, but my regular 1password app was on version 8.9.7 before joining the beta program, so there may be a version 8.9.8 coming out before 8.9.9 (8.9.8 still has the bug as far as I know).

It would be nice if the essentials were working reliably before new fangled stuff is rolled out (oauth2, for example, and that seems to have its issues as well)

@mthomas184 I had held off switching from 1PW 7 to 8 because of the concerns expressed here. But now I’ve installed 8 on my phone, iPad and my wife has just gotten it installed on her new M2 iPad Pro. No Face ID issues whatsoever. If yours will be a new install you needn't worry. Now if for some unlikely reason you reset all settings on your device you might experience what others in these threads are. In 15 years of iOS devices I’ve never had reason to do this, so we've not had any issues. You can still install 7 if you wish, it works extremely well but in the 2 months I’ve now used 8 there have been no problems. My wife just activated her new iPad yesterday and we installed 8 shortly after, Face ID works perfectly. If you want 7 just go here :
https://apps.apple.com/us/app/1password-7-password-manager/id568903335

I have the same problem with 1password extension in safari and It doesn't work for me (iOS 16)

Hey @jjochen ,

How long does it normally take until a beta is released?
It depends ... Sometimes there are only a few days and the beta goes into the stable release. But actually it takes a bit longer ... Latest beta release 8.9.9 was released on November 10th, and it didn't make it into a stable release yet. 🤔

Updated to new iOS. Now won’t recognize face, demands password EVERY TIME!

@DenalB Can you please address how we have all been bringing up these issues since MAY, and have received no real update and see you bringing out features that literally no one asked for instead of working on fixing VERY BASIC FUNCTIONS OF THE APP ITSELF?? so so so so so disappointing :(

Just went back to 1Password 7 on my iPhone and iPad because it's been such a long time without any solution to this horrendous bug. Feels like home again.