Face ID Not Working [Fixed. Please see the approved answer for details.]

“Soon?” Care to be more specific? “Soon” is all we’ve heard for MONTHS. "You [AgileBits] keep using that word, I do not think it means what you think it means." [The Princess Bride]

AgileBits REALLY has no project management timeline containing an ACTUAL date that you could share?!?!?

@1P_PeterG While all of these changes/fixed sound great, I feel we’ve reached the point of too little, too late. 1P8 has been such a mess across multiple platforms, I don’t have a lot of faith left in the developers to actually get things right. Given the numerous, well documented, and fundamental issues with 1P8, users should be getting multiple months free for essentially beta testing software that was far from ready for prime time.

I totally agree with @noraar

1P8 isn't a free application. We are paying a yearly subscription and are testing for free 1P8 to help the dev to solve all those bugs that are still not solved since months now.

Being forced to downgrade to 1P7 because your application is so messy isn't acceptable.

@Gingered I'd argue we're actually paying to be beta testers since we're still paying our monthly subscription fee.

I'm not sure if it's hubris, incompetence or just obliviousness, but AgileBits just doesn't seem to comprehend how frustrating the entire Password 8 experience has been, and how many bridges have been burned and much trust has been lost as a result.

At this point a simple update, no matter how many issues it fixes or features it brings back (as the vast majority of features being espoused in this upcoming update are features that were missing when compared to 1P7) won't be enough to rebuild the trust b/W AB and its customers. Truly, the only thing that could even start to fix these issues would be an apology from the 1P developers (and especially @dteare who has been straight up rude when it comes to 1P8 issues). However, based on @1P_PeterG's post (and the blog he links to), the developers are still blind to how much they've f***ed up.

Thanks @1P_PeterG (and all 1P folks involved), looking forward to the update!

Also @1P_PeterG - Can you comment on the general timeline of the production release of the update? I see that the https://releases.1password.com/ios/beta/#1password-for-ios-8.9.7-43 includes:

You can now use Face ID and Touch ID to unlock 1Password in Safari after updating to iOS 16.1 or later. #17988

If the update is literally around the corner, 1 - 2 weeks, I'll skip the beta. Given that there's a lot bottled into that update, I could see it taking longer however, and if the release is further out, I would likely save my thumbs the additional travel take the beta plunge.

Thanks again.

@BryanS FaceID on the Beta doesn't work as mentioned in my OP.

I also have the issue discussed in this thread: Face ID fails unlocking the app and I have to enter my passcode manually every time. Very annoying. Crossing fingers for the “major update to 1Password which is arriving soon”…

I started using my iPad mini more often. When the update is done that's when it's done. I've unsubscribed from this topic.

We've been patient this long. Let's be patient a little longer. It's not the fault of the 1Password team. When Apple makes updates, some things stop working correctly and we work through them.

@kurious

Not the fault of 1P dev? You are serious? Yes it is!

How can you explain that 1P7 FaceID on Safari extension is working and not in 1P8. Let's be serious. They decided to switch to Electron and now nothing is working as it is supposed to be. Those are the facts period.