How to see passkey sites in WatchTower?

Matthewpackwood; Please verify that your iMac has upgraded to version 8.10.16. I can see the WatchTowwer section on my macOS Ventura 13.5.1, my Windows 11 22H2 computer as well as my Android 13 Pixel 7.

I have not verified that only 46 sites offer passkeys out of my 1255 password sites stored in 1password, but there is a Passkey section. I can assume that 1password is using a database that is going to be updated on a schedule going forward. The important thing right now is that we see the result of that database.

Thanks @RiversideKid - you can find an index of websites/apps that offer passkey support here: Passkeys.directory. This will be updated continuously as more websites/apps offer passkeys support.

@MatthewPackwood I'm sorry to hear you're still encountering issues. If you've verified that you're currently running 8.10.16, could you send us an email message at support+windows@1password.comso we can take a deeper look at what's going on?

I'd like to ask you to attach a diagnostics report to the email message: Sending Diagnostics Reports (Windows)

With your email please include a link to this thread and your forum username.

Looking forward to hearing from you.

Ali

This morning I was prompted to update my 1password Windows application and now the passkey section has vanished from my Windows computer. My macOS computer still shows passkeys available. The Settings > Privacy > Watchtower still has 'check for passkeys' checked. (I unchecked and rechecked to no avail. I still have version 8.10.16 so I don't know what the update was. I show "1Password for Windows 8.10.16 (81016047)"

Is there a bug in the Windows client?

An app reset solved the issue. Make sure you are signed in on another device or have your secrete key stored elsewhere, like the 1password emergency kit (PDF File) handy.
https://support.1password.com/cs/starting-over

Thanks for the update @RiversideKid, I'm glad to hear the app reset solved the issue for you.

Ali

1Password for Windows 8.10.18 (81018040)
Windows 10.
All other devices running their latest releases.
I was suffering with most of the above on an Acer laptop, but all my other PC/iOS devices were working okay.
So I applied the Database Reset, and this fixed my problem, just thought I would mention it, in case its relevant.
Thanks for your help.

I appreciate the update @Shippa. Thanks for letting us know!

I'm seeing this as not working on any device. Only been using 1Password for a few days, imported all my passwords from various other services. Running the latest version of the app and browser plugins on Mac, iOS and iPadOS. I have a github account password and 2FA stored in 1Password, Github offer Passkeys, I have CHeck for Passkeys ticked in Privacy settings yet Watchtower is not telling me Passkey is available on Github, or any other website for that matter.

Hello @jayhouse,

Thanks for your message. I'm sorry you're having troubles with Watchtower detecting items with available passkeys.

I ran a quick test by adding a test login for Github (https://github.com/) and the passkey banner appeared immediately:

Could you confirm the URL you have listed for this item and does changing help?

Additionally, now that you imported all of your data, can you confirm it's available to you when you are signing in to 1Password.com? I'd like to suggest the above noted steps of resetting your database on one device to see if it helps.

I'm looking forward to your reply.

Hi @ag_mike_d

Thanks for the reply, so the url is exactly the same as the one in your example. I have also just tried the database reset on my Mac app yet it's still not telling me Passkey is available.