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193 replies

1Password Employee
January 6, 2025

@RosemaryOrchard

Absolutely! Thanks for letting us know. I've added you to the list of affected users.

-David

ref: dev/core/core#34650

January 7, 2025

Same problem for me since iOS 18.3

January 7, 2025

Really time to fix this…

January 7, 2025

@1P_David, please add me to the list as well. Those emails pile up quite fast. I also am randomly presented with a web page to setup the browser extension. That page is quite intrusive because it hides the page I intended to open. I've now disabled the 1PW extension according to your note above.

dtoub
January 7, 2025

I often get a “nag” pop up that tells me 1PW can sign me in automatically. Which I’ve had enabled for some time now.

1Password Employee
January 7, 2025

@bmcwatt, @Steinthal, @dtoub

I'm sorry for the inconvenience and appreciate the reports. We've added you folks as affected users to our internal reporting.

-Evon

ref: dev/core/core#34650

1P_Dave
1Password Employee
January 7, 2025

@TomWolsky

I'm sorry that you're still seeing the issue after turning off 1Password for Safari. Just to confirm, did you follow these steps:

  1. Open the Settings app on your iOS device.
  2. Tap Apps.
  3. Tap Safari.
  4. Tap Extensions.
  5. Tap 1Password.
  6. Turn off "Allow Extension".

Open Safari and make sure that you close all open tabs. Then fully close Safari on iOS and re-open Safari. If you still see the same issue then can you post a screenshot of what you see?

-Dave

January 7, 2025

Honestly, it’s just crazy how this issue has been handled… 1password is all about security and trust from it’s userbase. As a long time user, receiving multiple emails about unrecognized device connecting to my account as false positives is a huge red flag, evenmore so when there is no immediate communication to explain this behavior to the users. I had to go and dig into the forum to ensure that nothing was wrong security wise. Now beta or not, guess what, ios is one of the most used OSs and you should expect users to use the beta or at least communicate very clearly about the impacts one may face when using the beta. Really it’s more about how this issue has been handled more than the issue in itself. Just my two cents

January 7, 2025

Sorry to keep harping on this, but I've found that once you turn off the extension, what is happening is that it goes back on by itself. I got about 20 of those emails today and noticed this. How do you completely delete the extension?

January 7, 2025

Unless I'm mistaken... where possible, enabled extensions will sync between Apple platforms. For example, if you turn it off on your iPhone but enable it on your Mac, it will get re-enabled on the phone.