New sign-in alerts and welcome page appearing with 1Password for Safari (Safari version 18.3 beta)

@thatusernameist Good point, though I've already turned off Share Across Devices in Settings-Safari-Extensions on my iPhone and iPad. I don't see a way to do that on the Mac, other than turning off Safari under "Saved to iCloud" in the main iCloud settings. That would seem like overkill since it would probably turn off bookmark syncing etc. but this may call for heroic measures.

Edit: Actually I really should just turn off the 1Password for Safari extension on the mac completely and that will probably kill the emails.

@Mirv I don't want to beat a dead horse here, but this zero feedback and total lack of communication from 1Password isn't what users would expect from them.

They can, and should, know users that are running their apps in beta, and at a minimum should have a flag somewhere alerting for non-expected behaviors like yours getting dozens of emails that would pop in some PM screen and start a review and communication process with users in the same situation.

Looks like the 1Password team went out to vacation/holidays and forgot about their customers.

@Apocalypse That's probably right. I also am concerned that since I have Private Relay on, the emails always show that I am at different locations. Seems like the usefulness of these messages trying to determine whether it is the same or a different device is really not there and there should be a way to just stop the messages completely.

I don’t know, we had private relay on before beta 18.3 and 15.3, and this didn’t happen….

@josephwit Good point. This should all just be fixed.

Hello everyone! Thank you for reaching out. I apologize for the lack of coherence in this thread, as I have combined multiple discussions into one.

Our development team is tracking a known issue with Safari 18.3 on a Mac and iOS 18.3 on the beta builds. This problem involves the extension storage in Safari 18.3 beta being cleared frequently, leading to users facing recurring sign-in notifications and the welcome screen while 1Password data is being repopulated. Direct feedback to Apple has been submitted, and our Development team is working on a solution.

As a temporary solution, I'd suggest turning off 1Password for Safari and utilizing https://support.1password.com/mac-universal-autofill/ from the 1Password desktop app and the autofill feature on https://support.1password.com/ios-autofill/#save-create-and-fill-passwords instead.

I hope that helps. Let me know if anyone has any questions or concerns.

-Evon

ref: dev/core/core#34650

Every time I restart my MacBook Pro or iPad, 1Password keeps opening a Safari Tab with an annoying login. Stop this. It's a waste of my time. And it interrupts my work flow when I'm in another page and suddenly it jumps to the login. I've done everything right, but some engineer at 1Password thinks they are doing something useful. It's not.

1Password Version: 7.9.11
Extension Version: Not Provided
OS Version: 15.3
Browser: Not Provided

Pretty poor customer service response here, agreeing with the rest. And multiple threads with issues and asking for help with zero response. It's other users referring to other threads and trying to do the CS work. If you have a support community, you really owe it to the customers to respond. I've been asking since mid-December with no reply, even when tagging 1PW people...

Hi @GreyM1P Early days but I suggest that 18.3 beta 2 (22D5040d) has solved this bug

Early days but I suggest that 18.3 beta 2 (22D5040d) has solved this bug