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August 10, 2022
Question

Not Filling Passwords using Keyboard

  • August 10, 2022
  • 55 replies
  • 2596 views

Yesterday I installed 1Password 8 (Beta) from the Play Store. When I try to fill passwords using Keyboard, it doesn't fill and the keyboard also closing automatically. I tried with different keyboard apps.

55 replies

1P_Timothy
Community Manager
October 7, 2022

Thanks for following up with us @jsalh. Looking through our production and beta release notes I can see we've included a number of Autofill and app specific filling improvements. Unfortunately it doesn't appear that the apps listed here have been covered by those changes. I do not have any updates to share as to when changes to cover those apps would be available. My apologies for the trouble.

February 4, 2023

I have the iPassword 8 ... official app, I believe (beta isn't in PS for my Fold 3, but shows for my Note 9). Anyways, neither of my phones show that permission as viewable/available, thus I continue the struggle ~~~

But thank you! I can give more info if needed

February 5, 2023

Capital one. App
Pixel 7 Pro
1Password beta
Autofilling username field with password.
Autofill not triggering in password field
Still no fix after 6 months? Please bring back the keyboard.

February 9, 2023

@TinyTyke, the permission mentioned above is specific to Xiaomi devices, which is why you won't be able to locate it in your Samsung devices. Do you notice different filling behaviour depending on whether you use the top, smaller screen versus the larger, unfolded screen on your Fold 3 device?

@Brrry, I've noticed Autofill issues in the Capital One app as well. I've passed your feedback along to our development team and noted your interest in the keyboard to our product team.

ref: dev/core/core#16229

February 18, 2023

I have the same issue with 1Password 8.10.0 and Samsung Galaxy S23 Ultra.

February 19, 2023

Hi, I have the same issue with 1Password 8.10 on my Fairphone 4 device. I am using Gboard. 1Password sometimes not recognizes apps or fields to sign in or the information filled into fields is incomplete (for example it fills only password and no username). Thank you for your help

February 22, 2023

Hey @Grow and @petertoth, thank you for joining the conversation, and I'm really sorry you're seeing filling issues as well.

Would you mind clarifying which Android apps or sites you're seeing Autofill not work as expected? This will allow me to test them on my end before reporting them to our development team.

February 23, 2023

Dear @ag_audrey , thank you for the reply. These are some of the apps/sites, where I had to put in the login details manually:

https://play.google.com/store/apps/details?id=sk.dovera.dzp
https://muni.islogin.cz/login/BgSo7xHNdApTm2dmwU4EcFgD (using firefox browser on my smartphone)

There might be more, but I need to check it systematically (I have quite a few apps installed and it might take some time)...

February 23, 2023

Swiftkey and already reported via support email.

1P_Timothy
Community Manager
March 1, 2023

Hi @petertoth, thanks for sharing that app and website.

For the Muni website it appears that the issue may be related to a filling bug that can occur in some localizations. As the Dovera app uses a browser sign in, it appears the same issue is occurring there. I've updated the relevant internal issue with the details you shared here. Thanks for brining this to our attention.

Thanks for sending in an email @Grow. To avoid duplicating messages, lets continue the conversation there.

ref: dev/core/core#20262