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August 10, 2022
Question

Not Filling Passwords using Keyboard

  • August 10, 2022
  • 55 replies
  • 2596 views

Yesterday I installed 1Password 8 (Beta) from the Play Store. When I try to fill passwords using Keyboard, it doesn't fill and the keyboard also closing automatically. I tried with different keyboard apps.

55 replies

March 1, 2023

Hi @1P_Timothy, thank you very much for checking this. I will be looking forward to the update.
Best wishes,

Peter

March 2, 2023

On behalf of Timothy, you're welcome @petertoth!

March 15, 2023

Hi, I noticed, 1password wasnt able to autofill password on this app: https://play.google.com/store/apps/details?id=com.sonarworks.soundid.mobile
Best wishes, Peter

1P_Timothy
Community Manager
March 18, 2023

Thanks @petertoth, I'm seeing the same. It looks like the issue may be on their end but I've gone ahead and reported this app to the team here.

Thanks again!

March 18, 2023

Dear @1P_Timothy, thanks. When I come around another case like that, I will post it here, if it is ok. Or should I report it in a different way?

1P_Timothy
Community Manager
March 22, 2023

Hi @petertoth, you are very welcome! If you encounter any other filling issues feel free to post here or contact us via email at: https://support.1password.com/contact/

Thanks again!

April 10, 2023

Well, I think the most simple and usual problem is this:
1. The Microsoft Keyboard in your mobile disfunctions.
2. You search for Microsoft Keyboard app renewal but then you prefer to install Microsoft Keyboard Beta.
3. You install Beta, the mobile works perfectly - so, you wipe out the original Microsoft Keyboard.
4. When, after some time, you restart the mobile, you can enter the access code
BUT NOT the ENTER PASSWORD to unlock the screen.
5. The result is some technicality makes you have no mobile finally.
IF ANYONE KNOWS how to unlock the screen, please write to me

1P_Timothy
Community Manager
April 12, 2023

Hi @Jazzchris, thanks for writing in.

If you're having trouble unlocking your phone, it may be best to contact the device manufacturer or your service provider.

If there's been an issue unlocking the 1Password app, please share any additional details and we would be happy to help. Thanks again!

April 13, 2023

Ι asked for simple instructions to unlock the home screen of Alcatel U5
without losing my data. I do not even know what 1password app is!

1P_Timothy
Community Manager
April 19, 2023

Hi @Jazzchris, thanks for following up with me.

You've posted this message on the 1Password Community Forum in the 1Password for Android section. While we're open to general topics around security, passwordless and more, conversations here primarily pertain to 1Password.

As you mentioned there's an issue unlocking your device, I would suggest contacting the device manufacturer or your service provider. They are likely best suited to help with next steps.

If you're curious, 1Password is a security and password management service. You can find an overview and how to get started in these guides:
* The 1Password you need to remember
* Get more out of your password manager
* Get started with 1Password