Unable to auto-fill username after updating from 1password7 to 1password8

Same here.
And many fields on laptop or S8 will not be filled in.

I am feeling way less crazy now that I've found this thread. I updated to 1password 8 and everything is clunky, on both my Xperia 5ii, and also on my browser. My wife also has issues on her iPhone. Our subscription just posted, but I'll be honest, with all the headaches this is causing, I'm strongly considering switching to another service. Took me a while to convince her to switch over, and now I don't have a great solution for our problems. For what it's worth, the new layout of the app is not something I'm a fan of. There should be a permanent search bar at the top on all pages. Having to back out or search at the bottom while the auto fill is broken has been such a pain.

Side note - I was unable to create a community account on my phone due to a repeated failure of the Captcha, so I had to log in a retype this from my computer. Very frustrating.

I was having the same issue after the update to v8, and resolved it on my device. If anyone is still having trouble with autofill on their mobile device, try the following steps.
1) click the profile icon in the upper right corner
2) go to settings...
3) click autofill (6 down from the top in the settings menu)
4) make sure the autofill switch is on. I have all on to be safe.

If the following steps don't work try uninstalling the 1password app and follow the steps again.

I have the same issues with 1password 8.9.6-11 not filling in user name field in apps. It will autofill the password field. 1password 7 is no longer downloadable from google plays store, so there is no way to go back to a working android password manager.

For reference I did change the auto fill options before posting this. This forum is where I read that solution but after it still didn't work, I registered to voice my concers.

I have the same problem. I have tried on OnePlus 9pro and OnePlus 6.
I have deactivated and reactivated the autofill but didnt work either. I tried Reinstalling and removing the beta but it didnt work.

Hello all, thanks for the continued feedback here. Reading through the recent posts it sounds like some of you may be running into a few separate issues. As always I am sorry for inconvenience and any frustration.

In case it's been missed, if you're using a Xiaomi, Redmi or Poco device, please check out this post: If you're encountering Autofill issues with 1Password 8 on a Xiaomi device

@ollie3686, @nspeaks, @Wilhelm. Today's beta, 8.9.7-7, includes some of the work done to cut down on Autofill response time by changing how we load icons that I mentioned above. This is not a "silver bullet" to address all Autofill issues but a step in the right direction for devices effected by the intermittent filling prompts. If 8.9.7-7 is not currently available to you, please check back soon as Google Play rolls it out. If you get the chance to try out the beta, let us know if you see any change in behavior.

If you're interested in trying the beta you can find steps to update here:
* Use 1Password beta releases

I will preemptively note that we've found a regression on some devices with the 8.9.7-7 beta wherein Autofill suggestions may not be displayed when the setting is on (you will just see "Open 1Password" and not your linked items). We are currently investigation this issue.

@DaftCynik, my apologies for the clunky start to 1Password 8. As you've mentioned running into issues with 1Password for Android, iOS and in the browser I'd like to ask you to reach out to us directly via email at support@1password.com so we can make sure each is resolved. You can include a brief description of the issue with your email. After emailing in, you'll receive a reply from BitBot with a support ID that looks like [#ABC-12345-678]. Post that here, and I'll be able to locate your email and make sure it's gotten to the right place.

@SomebodySomewhere, as you're also running into issues with both 1Password for Android and 1Password in the browser you can reach out to us directly with the steps I shared for DaftCynik above.

@dmpaul1, is 8.9.6-11 not filling in user name fields in apps only or in browsers as well? Could you share a few apps and, if applicable, websites where you've seen this?

@ZaitsevGR, just to make sure we're on the same page, could you tell us a little more about the filling behavior you're seeing with 1Password 8.

Generac mobile link app will not accept a username, but will autofill password. This with a samsung galaxy Tab S8 and android 12.

Well I only get the option to autofill the password and not the Username. There is no icon of 1 password on the Username field.

Same here.
And at bank sites it doesn't fill in anything.

In the laptop version of 1PW the same on bank sites

S8
Android 9