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September 3, 2022
Question

Unable to auto-fill username after updating from 1password7 to 1password8

  • September 3, 2022
  • 63 replies
  • 5431 views

After updating from 1password7 to 1password8, I cannot autofill username.

When I select the password field, the input suggestions are displayed, but the login ID (username) does not show any suggestions.
When I was using 1password7, I was able to autofill with no problem.

Here is an example of the site
https://mobile.nuro.jp/mobile_contract/u/login/


1Password Version: 8.9.3
Extension Version: Not Provided
OS Version: android13
Browser:_ Chrome

63 replies

October 16, 2022

Auto fill is not working for 1Password since upgrading to version 8 of the app on Android, pixel 6 phone. This seems to be quite common, is there a solution that works?

1P_Timothy
Community Manager
October 18, 2022

Thanks for clarifying that @SomebodySomewhere. I can fill my test credentials with the extension on the desktop browser as well as with the Android app. Have the issues with this app and website continued for you?

Hi @WWisey, sorry to hear you've run into filling issues! I've just replied to you in another thread: https://1password.community/discussion/132568/1password-8-not-working-on-android#latest

October 18, 2022

I can not test it yet.
Personal circumstances.
Try it as soon as possible.

1P_Timothy
Community Manager
October 21, 2022

Please feel free to take your time SomebodySomewhere. We'll be here to help when you have the opportunity!

October 28, 2022

The "upgrade" to 1Password8 is the worst upgrade ever; a once wonderful tool is now utterly useless. Autofill isn't working, double-clicking to launch and fill is gone. Can someone please share instructions for how to downgrade on iMac running Monterey 12.6? This is a huge time suck for me.

November 21, 2022

Any fix on this?

1P_Timothy
Community Manager
November 22, 2022

Hi @THV, thanks for following up.

Are you referring to filling on gov.gr sites? If so, with version 8.9.7-7, on browsers that have Autofill compatibility (Chrome, Brave, Edge and a few others) I can fill a test password from the password field. On browsers with Autofill support (Firefox, DuckDuckGo, Vivaldi, Opera Touch) I can fill both fields. Do you see the same in your browser?

November 22, 2022

Thank you for your reply.
I am using Chrome and 8.9.3 version and I see the same behavior with yours . I've tested on Firefox and worked without a problem.

1P_Timothy
Community Manager
November 23, 2022

Hi @THV, thanks for confirming that. It looks like there's been some improvement but still some more to go. I've updated the report with the relevant information. Thanks again!

December 13, 2022

I'm having the same issue on Android 13. Usernames/text input fields don't get autofilled, but passwords do. Quite frustrating as I have to go into the 1P app to get the username.

Using a Galaxy S22+ with latest Android and all proper autofill related settings (including accessibility) enabled.