Question

Universal Autofill doesn't fill into the Ivanti app on the Mac

Forum|Forum|3 years ago
October 31, 2022
24 replies
1468 views

Our company updated our vpn from Pulse to Ivanti Secure Access client. Technically, I think it's a re-branding. The app look slightly different, but functions identically.

Autofill with Command-Backslash () worked GREAT with Pulse / 1Password8, but I can't get it to work at all with Ivanti. I have set up universal autofill (https://support.1password.com/mac-universal-autofill/) and it lists Ivanti as a linked app (I removed Pulse as a troubleshooting step too). It just won't bring up / autofill the password and 1 time password in Ivanti.

It wasn't working in MacOS 12.x (latest) and I just updated to Ventura 13.0 to make sure that didn't fix it.

Any thoughts?

1Password Version: 8.9.4
Extension Version: Not Provided
OS Version: MacOS Ventura 13.0
Browser:_ Not Provided

macOS

Show previous replies

1

1PW4allAuthor

Any progress? Maybe in the [new] new year?

1P_Tommy

1Password Employee

@1PW4all

Apologies there has not been movement here. As Dave mentioned it is within the developer's backlog. I don't have a time frame to offer.

ref: dev/core/core#18586

J

joaocarlos

I'd love to get this working. Every single morning, and sometimes during the day, I have to login. The app is super annoying because it doesnt save the email either.

1P_Dave

1Password Employee

@joaocarlos

Thank you for the report, I've passed it along to our developers. I'm sorry for the inconvenience.

-Dave

A

AuroraLawliet

Hi guys, is there any progress that can be shared on this issue now?
It resurfaces every time I use the app, so it would be greatly appreciated if it could be resolved.
Thank you! 🙏

1P_Dave

1Password Employee

@AuroraLawliet

I'm sorry that the issue is affecting your workflow with the app. I don't have any news to share, this is still on our developer's list of issues to look into. I've let them know that you're eager to see a fix as well.

For the time being, you can copy and paste your username and password using Quick Access: Get to know Quick Access

-Dave

ref: dev/core/core#18586

J

jasongabler

Just forced to upgrade to Ivanti and now I have the same 1Password problem as everyone else on this thread. Adding my vote. Please fix this.

1P_Dave

1Password Employee

@jasongabler

I'm sorry that you're affected, I've shared your report with the team as well.

-Dave

S