Question

1password AUTOFILL not working on S25 ultra

5 replies
31 views

I have 1Password installed on my S25 Ultra, and even though Autofill is set up correctly, the popup doesn't appear above the keyboard when I try to authenticate in an app or browser using 1Password. I'm using the Samsung keyboard, but I've also tested the default Google keyboard.

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diogovielaAuthor

im using one ui 8.5

Trevor_1P

1Password Employee

Hi @diogoviela,

As autofill isn’t working at all, I'd like to ask you to create and share a 1Password diagnostics report from your Android device so we can take a closer look:

Send a diagnostics report (Android)

Attach the diagnostics to an email message addressed to support@1password.com. With your email please include:

- A link to this thread: https://www.1password.community/1password-at-work-58/1password-autofill-not-working-on-s25-ultra-25220
- Your forum username: diogoviela

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!

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diogovielaAuthor

Your support ticket ID is 721171

The strange part? Using another system like bwarden it works without problem.

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diogovielaAuthor

I was able to fix the problem.. I have just reboot my Phone but this don't make sense.. but it works