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July 8, 2026
Question

Constant Windows 11 Notification Banners for browser extenstions and Duo

  • July 8, 2026
  • 3 replies
  • 8 views

I keep getting Duo Authentication Required Windows 11 Notification Banners for each one of my browsers (Chrome, Edge, Firefox).

If I click on the banner it just goes away. If I go to my browser and click on the 1Password icon, I see the extension just fine and no Duo prompt.

I have closed and reopened the browsers. I have uninstalled and reinstalled the extension on each browser. I have uninstalled the 1password application, reinstalled it, entered my password, then I got a Duo authentication for the application. When I click on the browser extension, no prompt just the 1password interface.

It wouldn’t bother me if it wasn’t so persistent. I get the prompts often (every hour or two) and there doesn’t seem to be anything to resolve the banner. I don’t want to silence the app, but I will if that is what others have done.

3 replies

1P_Gem
1Password Employee
July 9, 2026

Hi ​@lawrenced1, thanks for posting! I’m sorry to hear about the persistent authentication prompts you’re seeing.

 

I’d like to have our support team investigate this further. Could you create and share a 1Password diagnostics report from your Windows PC? 

 

 

Attach the diagnostics to an email message addressed to: support@1password.com

 

With your email please include:

 

You’ll receive a reply with a Support ID number. Please post that number here. Thanks!

July 12, 2026

Your support ticket ID is 665525

1P_Gem
1Password Employee
July 13, 2026

Hi ​@lawrenced1, thanks for letting me know! I’ve taken a look and I can see that one of my colleagues has replied to your ticket. I would recommend keeping the conversation to email moving forwards to ensure everything remains in one place and avoid duplication of efforts. Thanks!