M365 Passkey Works but not on Outlook etc apps on Windows 11

Hi,

I use both macOS and Windows. I have setup my M365 passkey successfully on 1Password and Microsoft 365 and can login to browser apps and desktop apps on my macOS with no problem. When I try the same on Windows 11 I can use passcode on the browser apps (Outlook etc) but when I try on the desktop apps it fails with a try again message. I have gone over my settings on 1Password and have auto-enable fill-in and Hello setup. Likewise Windows Hello and Passkey using 1Password setup in Windows.

Any ideas? This is also the same for another colleague.