Unable to launch the 1Password app
Summary: The 1Password application on Windows seems to be very unstable in the past few months.
Background: I have been a Personal 1Password user for over a decade, and championed our company's move to 1Password for Business a couple years ago. Historically it has been a bulletproof solution, and it still seems to be on my mobile device. On my Windows desktop, however, I started to have problems a few months ago (maybe around the March timeframe) where the browser extension would stop talking to the core application. Reinstalling the application fixed it, but it kept reoccurring. Some research suggested that the issue was that I was installing it from Chocolatey, and when it would self-update, this created a conflict, so I uninstalled the version installed by Chocolatey and just used the desktop installer. That was about a month ago and things seemed better, until today.
Most recent issue: 1Password was working normally until mid-day when I unlocked my desktop, went to unlock the 1Password extension, and instead of calling the 1Password app which would call Windows Hello, I was greeted with the extension unlock screen. When I went to launch the desktop app directly, nothing happened. When I went to launch the desktop app from PowerShell I got the error message:
[0725/155557.381:ERROR:base\i18n\icu_util.cc:224] Invalid file descriptor to ICU data received.
Rebooting did not fix the issue.
Resolution: I was able to fix the problem by removing the 1Password app and reinstalling.
Feedback: The purpose of this post is twofold: first, to let anyone else who encounters this error know what the resolution is, particularly since the only post I found on the matter (Can't Open Desktop App after "Rendering Error" | 1Password Community) did not include a resolution, and second, to provide feedback to the 1Password team that the stability of the application is an issue. I feel that 1Password used to be a first-rate product, but I fear that the dev team's attention has been diverted to other products in the past couple years and the quality of your core product has suffered.
