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marrielle's avatar
marrielle
New Contributor
3 months ago
Solved

Cannot sign into 1Password accounts and apps are offline

Hey! Anyone else experiencing ServerError: 503 while trying to login right now? I'm currently onboarding a client and it's not letting me sign in, which is holding up work.  How do i resolve this? ...
macos
  • 1P_SimonH's avatar
    1P_SimonH
    3 months ago

    Hi everyone,

    I'm sorry about the issue you encountered today. The incident has now been fully resolved, so I wanted to share an update.

    1Password experienced an outage affecting sign in and sync. Our team has implemented a fix for the issue and you should be able to use 1Password normally again. 

    As we review today's events internally, any new information on the incident will be posted to our status page.

    If you're still having trouble using 1Password or need assistance with anything else, please reply to this thread and we will be happy to help. Thank you for your patience and understanding.

1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
3 months ago

Hi marrielle,

I'm so sorry for the interruption to your work! We are investigating issues affecting sign-ins and working to resolve this as quickly as possible. You can follow along at https://status.1password.com/ and I'll also update the thread here when it's resolved.