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Administrators, get a sneak peek at the new sidebar
Starting this month, we’re rolling out a redesigned admin sidebar to create a more consistent and intuitive experience across 1Password products. We’d love your feedback to make sure we’re reaching that goal. Note that this change will only apply to administrators using 1Password for business. What’s changing? Sidebar location: The sidebar has been moved from the right side of the screen to the left side so it's more consistent with the 1Password apps. Improved navigation: Each section of the sidebar now has an icon and we've improved the organization of the pages with tabs. Product switcher: If your team also uses Device Trust or SaaS Manager, you can easily switch to those products from the menu in the top left. What’s the timeline? April 23–May 7: Admins will see an in-product banner inviting you to try the updated sidebar. May 7: The new sidebar becomes the default experience for all accounts. Can we switch back? Yes – if your team prefers to stick with the existing sidebar for now, you can revert to the old design through your settings during the early access period. Here’s how: Select your account name in the top right, then select Manage Account. Toggle “Admin console design updates” off. Please reply below with any thoughts, ideas, or questions! Your feedback is invaluable in helping us continue to improve 1Password.
Autofill does not work with FortiClient (macOS)
My company uses FortiClient for VPN. The most common way to connect is to select a server using from the menu bar icon (I believe the app that provides that is called FortiTray) which brings up a popup browser window for logging in. 1Password does not recognize this and cannot autofill it. To make things more aggravating, the Remember Me checkbox on that window does nothing, you need to enter credentials every single time (this last part is not 1Password’s fault). Is this a known issue? Is there anything that can be done about it?
New users are missing the "Change Password" button in their Profile
During onboarding, new users are prompted to change their password by going to https://OurCompanyDomain.1password.com/profile and selecting "Change Password". Yet, the side menu is now missing for them. This has happened to about 12 (out of 15) new users over the last three weeks. This is happening on MacOS 15.3.x in two separate browsers: Chrome Version 143.0.7499.170 Firefox 146.0.1 We’re able to sort of get around it by prompting a recovery, but that’s not a good long term solution. Does anyone have any insight to this issue? Thank you for any help!1password constantly prompting for passkey on some sites
When visiting some sites that supports passkey (UpWork.com is one), I often get bugged about passkeys on every single page visit I make. The passkey notice is quite annoying and has to be dismissed constantly. I'm using Safari 26.1 on MacOS, with the 1password extension. Is it supposed to be like this? I know I can disable the prompts for passkey altogether, but I do use it on some sites and it's helpful at times. It's just that some websites cause it to prompt constantly which is very annoying.
Spinning circle of death during upgrade
I have elected to upgrade within 1Password's MacOS app to the subscription service, but after I selected the 1Password for Teams, put in all of my information, select my existing account, and start the process, I get the spinning wheel of death... The same thing happens when I try to upgrade my app in iOS. Any suggestions?Multiple Business Accounts Logged in (one) 1Password.app
We have a small support team, including a primary admin who needs 100% access to the supported 1Password business accounts. Many devices (iPhones, Macs, iPads, Androids) are work/personal blended with applied business/personal separation. In our case, our team uses 1Password for Business for support, but also logs into personal accounts with the same 1Password app on the same devices. When navigating Business support, the autofill/access displays user/passwords for ALL Business accounts logged into 1Password.app. Is there a streamlined way to dedicate specific access when on the Business side versus the personal side? When logging into Netflix (personally), I don't want to have to scroll through a list of client logins to find mine. We have tried using "Collections" with limited success, if any.
Finding Almost Duplicates
Hello All, I support 1Password in our company of mostly Mac computers. (new to it myself, though) We have a user on a Macbook Air who imported passwords three times over the last year. (I'll give him credit. He's trying!) Each import does have a tag with the import date. I want to remove the old duplicated items from his vault. Watchtower does not show any duplicates. My guess, I haven't confirmed yet, that the items are not exact duplicates. Certainly the tags are different. (Hmm, maybe if I delete the tags they would become duplicates?) I don't want to just delete all items with an old tag because I I can't confirm that all the old ones (> 300 items) have new versions. Maybe there's a way to do that? Maybe we export all of them, delete duplicates in Excel, delete all in 1Password, and then import them again? I'm liking this option. When he did the imports, it didn't keep the Titles. It made new Titles with the website+username (I think). Yuck! Screwed up his logins for apps. This brings up a missing feature. When 1Password imports items, it would be good if it recognized the duplicates at that time and then give options on what to do with them, e.g. not import, keep newest, keep oldest, keep both, merge (?). I'm sure there's a feature request site somewhere. Thank you for any advice.
Apple Business Manager - Mosyle
I run a network of Apple Managed compuyers. These are managed through Apple Business Manager. and Mosyle. Wer are a small company and use the Free version mosyle. With this version of Mosyle, The apple App store is blocked. I cannot download/insta; the 1Password extension for Safari. Chrome is not an issue Is there any were else to the get the sadari extension?
