Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Adding New Client's Account to Current Account?
Hello, I have 1Password where I have a Personal account and a Business account. My new client wants me to join her account. When I click the "accept invite" button, it doesn't give me a choice to sign in - only to register. Is there a way that I can add the client's 1Password account to my current 1Password? That way I won't have to sign in and out again. I'm on a MAC. Thank you!
Unwanted switches after copy password
I frequently use the possibility to search and copy a password through my keyboard using the shortcuts (macOS 26.3). This works fine, however often I run into the problem after copying the password it switches to another space (I use multiple spaces on my Mac). So I’m not returning to the space/application I was coming from but am directed to another space where in this case is running another instance of the same application (which is very well possible on macOS). Would be nice if 1Password would know what instance I was coming from, and return to the correct one.Kolide Custom Checks?
Hi everyone, We have rolled out 1Password XAM and are really liking the Kolide Device checks. However we are running into edge-cases where we need to configure some custom checks and are struggling a bit. For example, we want to allow people with devices owned by other (partner) organisations access to some of our Kolide-protected apps. They have been allowed by their admins to install Kolide but they use a different EDR product that is not covered by the supplied checks. (Ie we use Crowdstrike Falcon, they use Palo Alto Cortex) Has anyone worked out a way to implement this sort of thing? Both in terms of a custom checks for Cortex and an either/or setup for EDR.
Unable to Link Personal Account to Family Plan
Seems similar to this issue: Unable to Link Personal Account Issue: When going through the process to link a family account to my business account, I am presented with a "We're unable to link your account" error. Even though the family account's billing section says it is connected to a business family plan, there is no indication of a connected account in the business account profile. What I expect should happen: The status on my business profile should change from "Redeem Now" to showing "Your family account is free" message and an "Unlink Account" button. What happens instead: While the family account claims to have been successfully connected, the business account view doesn't change from picture 1. Noteworthy details: - My colleague created a new family account to link, and suspected that it was the free trial that prevented them from connecting. - I unlinked my (several years old) family account to send some pictures of the process only to find myself stuck the exact same way. - We are now two people stuck with the same issue. pic 1: pic 2: pic 3: pic 4:Administrators, get a sneak peek at the new sidebar
Starting this month, we’re rolling out a redesigned admin sidebar to create a more consistent and intuitive experience across 1Password products. We’d love your feedback to make sure we’re reaching that goal. Note that this change will only apply to administrators using 1Password for business. What’s changing? Sidebar location: The sidebar has been moved from the right side of the screen to the left side so it's more consistent with the 1Password apps. Improved navigation: Each section of the sidebar now has an icon and we've improved the organization of the pages with tabs. Product switcher: If your team also uses Device Trust or SaaS Manager, you can easily switch to those products from the menu in the top left. What’s the timeline? April 23–May 7: Admins will see an in-product banner inviting you to try the updated sidebar. May 7: The new sidebar becomes the default experience for all accounts. Can we switch back? Yes – if your team prefers to stick with the existing sidebar for now, you can revert to the old design through your settings during the early access period. Here’s how: Select your account name in the top right, then select Manage Account. Toggle “Admin console design updates” off. Please reply below with any thoughts, ideas, or questions! Your feedback is invaluable in helping us continue to improve 1Password.Autofill does not work with FortiClient (macOS)
My company uses FortiClient for VPN. The most common way to connect is to select a server using from the menu bar icon (I believe the app that provides that is called FortiTray) which brings up a popup browser window for logging in. 1Password does not recognize this and cannot autofill it. To make things more aggravating, the Remember Me checkbox on that window does nothing, you need to enter credentials every single time (this last part is not 1Password’s fault). Is this a known issue? Is there anything that can be done about it?
New users are missing the "Change Password" button in their Profile
During onboarding, new users are prompted to change their password by going to https://OurCompanyDomain.1password.com/profile and selecting "Change Password". Yet, the side menu is now missing for them. This has happened to about 12 (out of 15) new users over the last three weeks. This is happening on MacOS 15.3.x in two separate browsers: Chrome Version 143.0.7499.170 Firefox 146.0.1 We’re able to sort of get around it by prompting a recovery, but that’s not a good long term solution. Does anyone have any insight to this issue? Thank you for any help!1password constantly prompting for passkey on some sites
When visiting some sites that supports passkey (UpWork.com is one), I often get bugged about passkeys on every single page visit I make. The passkey notice is quite annoying and has to be dismissed constantly. I'm using Safari 26.1 on MacOS, with the 1password extension. Is it supposed to be like this? I know I can disable the prompts for passkey altogether, but I do use it on some sites and it's helpful at times. It's just that some websites cause it to prompt constantly which is very annoying.
Spinning circle of death during upgrade
I have elected to upgrade within 1Password's MacOS app to the subscription service, but after I selected the 1Password for Teams, put in all of my information, select my existing account, and start the process, I get the spinning wheel of death... The same thing happens when I try to upgrade my app in iOS. Any suggestions?
